Reviews for Dunkin' in Lowell, MA
My coffee was made fast to perfection.. girls are polite and hard working I rate them a 10
Ordered the mofongo, it was just okay. I did think the service was outstanding though.
Had a great experience as always but just wanted to note that they just redid the interior of this place and i tell you what a... great job. Place looks amazing Read more
Worst experience on the weekends. Hiring kids who swear constantly, mess up multiple orders and re orders because they simply... don?t care. I tip at least a dollar every time and now I will not be back to this store . Dunkin?s on every corner Read more
I try to make my order as easy as possible and they insist on making life hard for themselves. I ordered bacon and cheddar... omelet bites, a not toasted bagel with butter, and a cup of ice yesterday. I got veggie bites, a cup of water, and a toastedplain bagel with cream cheese. I worked at dunkins for 15 years, it isn't that hard. Just pay attention. Then I waited in th3store for 20 minutes to get it fixed. A CUP OF ICE. and the omelet bites. At this point I hadn't even checked the bagel cos Ididn't figure you could mess up slicing a bagel in half. But they do. EVERY DAY ITS TOASTED WHEN I SAY DONT TOAST IT. Then whenyou tell them its an attitude like I messed up. Learn how to read. I wish I could go to a different Dunkins but this is on myroute to work. It's embarrassing. Stop making your day harder than it has to be when I literally dumb down my order to make iteasier. Read more
Management NEEDS to step in. Ordered a ice coffee today was totally INCORRECT. Also order a Ham and Cheese only wake up wrap.... All that was in it was Cheese and the sticker said egg and cheese wrap no egg. Cmon guys your better than this but for now Iwill not be coming back. Spent over 12 dollars this morning to get about 4 of it correct. Read more
EDIT: I HAD TO SPEND MORE MONEY AND BUY A NEW ONE AT THE THORNDIKE / DUTTON STREET LOCATION IN THIS IS HOW IT'S SUPPOSED TO BE... IN TASTE GREAT I AM VERY SATISFIED WITH THIS ONE now let me start by saying I could be Petty and say every time I go throughthe drive-through everyday they give me a short straw with a large drink which is asinine... But that's not even mycomplaint When I order a frozen mocha cofee in the morning I'm not asking for a Frozen cup of chocolate I'm going to post apicture with this and show you the cup of garbage I just got and it's frustrating because I already don't like this location asit is and I've had other incidents here but I bite my tongue because it's the closest one to my house and sometimes I have workand need to be on time but this is literally the last straw I'm all set I'm going to travel for better quality .. . This is acup of slop and I'm so disgusted that anybody would think that this is okay Read more
I always go whenever i go to school. The service isn?t the best, but the quality if the food is!