Reviews for Dunkin' in Lowell, MA
I was waiting outside for 20 mins for them to open the store while the workers was looking at me and laughing. I called asked... them to open they told me I had to wait till other workers show up. Then when they opened was disrespectful and I will nevercome here again. Read more
I?ve gone to this dunks for so many years and never had to leave a review. The woman who was taking my order, I believe her name... tag said ?manager Josephine? when I got to the window, was miserable and the rudest person I?ve ever experienced in a drivethru. She got my order wrong but I was so annoyed I just left. So ridiculous! Read more
The food and coffee is always good but these employees do not know friendly customer service I don?t want to speak for all of... them I am sure not everyone there is rude to customers but the encounter that I had with one employee she doesn?t even know thebasics of friendly customer service Read more
Do not go to this location. It's a bunch of rude teens who get enjoyment out of messing up your order and making you wait. I'll... never go back here again. I waited half an hour for the wrong drink and cold bacon Read more
I go to this establisment Monday-Thursday and its the best dunkin' i've ever been to. No matter how complicated or extensive my... order, never once have they gotten it wrong. Food is always fresh and the staff is efficient and friendly no matter what shiftis working. Read more
I have ordered through GrubHub and they messed my coffee up. I ordered 2 coffee's and didn't taste good. I called them and... explained what happened. They wanted me to call GrubHub back and have them delivere it. I am not waiting there has and timedoing it. The employees should have made the coffee right. People who work for GrubHub have different customers to Read more
I love dunks. Always been a favorite of mine. No coffee can compare nor their pastries. Hands down love the chain
I'd give a better review, but... I'm still waiting for an order we placed 15 minutes ago on the app. They didn't have everything... I ordered. They didn't have stuff prepared that they could have. This isn't the first time. Another visit, another thing but inthe bag. And a sandwich that looks like it was thrown against the wall before it was bagged. Read more