Reviews for Dunkin' in Lowell, MA
Great coffee shtty staff. Went in to get coffee and had to use the bathroom was in there maybe 5 minutes and employee comes and... bangs on the door. I day I'll be out in a second come out and they laughing about it and I think it's a customer needing thebathroom it's not just ahs thinking I'm homeless or something. Not an addict or homeless teach your workers to show respect foryour patron Dunkin Donuts. They got no morals swearing up a storm also Read more
Always rude, rarely get the order right, and when I wanted to make a simple addition, they flat out said no. On top of that it... always takes forever to make it through even when they have a lot of staffing since most of the staff are "doing their ownthing." Any other dunks in the area is much better. Read more
Generally a decent Dunkin location with the occasional issue with my orders. The line up will often go out into the street. It... would be nice if they were able to expand, because this location is too small for the amount of business it gets. Read more
People there are beyond disrespectful... we were making an order of 40$ to five people.. and they were rudly rushing us to... finish our order and when we were collecting it they were asking us to leave being very rude to us.. and we didn't get ourorder right, missing a sandwich Read more
Chill atmosphere, tons of space with different types of seating, bathrooms, and free wifi, however the employees are extremely... nosy and constantly stare at you like you are doing something wrong if you're sitting there for more than 5-10 minutes. Also,EXTREMELY EXPENSIVE!! Read more
Firstly, I used to work here. So none of the negative reviews surprise me, and they aren?t exaggerations. I?ve worked for a... couple of other Dunkin? franchises and this store is by far the nastiest. What?s worse is that it is run by FEMALE managementwhich is pretty embarrassing. I?ve seen months (not weeks, MONTHS) of cream and milk build up under and behind their machines.I?ve cleaned up black residue and lime from areas that should always be cleaned, and know for a fact that this due to puremismanagement and LAZINESS. I?m very surprised this place is still in business and don?t know how it passes inspection with whatI?ve seen with my two eyes. The health practices are unbelievable! I worked there very briefly and never went back as a customereither! I?d suggest not putting your money into a place like this unless your items are bottled. Read more
Horrible, came through the drive thru around 12:30 asked for an ice coffee extra extra, and a bacon egg and cheese on a bagel... and there was no cheese on the bagel, and when I went inside the lady whose name was Theresa gave me a rude attitude when Iapproached about the situation and what had happen, I had the food and sticker from the bagel, but yet still decided to say Iwas lying and had a problem with the situation. I know it?s hard working fast food, but at least don?t have attitudes withcustomers who are proudly paying for their food. Read more
Can be great with service but lately the service hasn't been up to par!