Reviews for Einstein Bros. Bagels in Lowell, MA
Worst bagel shop ever. None of their items taste good. Long wait times, and do not go after noon because the bagels aren?t even... fresh. Always ask for extra cream cheese on bagels and shots of espresso on coffee but seem to never get it. They do not careabout customer service. Such a rip off for students especially! Read more
About a year ago I wrote a review regarding the rudeness of staff but have since had the complete opposite experience with... different (I think new) staff members. Haven't seen the rude ones in a long time so I don't think they work there anymore. Thecurrent staff couldn't be nicer, even when they're getting slammed with customers. Highly recommend, especially if you're onNorth Campus. They have almond milk for those who can't or don't want to consume dairy. Read more
It's good, they have a couple different types of hot coffee. They are usually pretty efficient and can get through a line pretty... quick as well. I still wouldn't go there when classes just get out though. Read more
the food is adequate, when it comes out correctly. ive had back to back days where my order has been wrong. how does one forget... to put an egg, in an EGG sandwich. theres maybe one employee who actually cares about the quality of the food being put out. ifmy order is going to take 15 minutes to come out, it better come out correctly. Read more
These ladies deal with some of the highest customer volumes I?ve ever seen. Every hour there is a line down the hall, and they... consistently rock it. I was in a line of 50+ people and I still got my bagel in 15 mins (even though the bagels were on the wayout of the oven). Management and employees are incredible. Read more
Amazing staff(greatest crew), good prices, and great coffee. Stop using those hockey puck, dunkin donuts wanna-be garbage eggs... and you'll get your 5 stars. Change your eggs back to the real stuff guys. If I wanted a thin and flat disk of egg I'd walk todunkin down the road. You're better than this, clean it up and I'll but food from you again... Read more
Service Here Sucks! Waited about 15 mins in line to refill my mug. Then when I suggest to open a second "express" register the... employees lash out at me, calling me "privileged" and" not special". They tell me to take my problems up with the manager. Howunreasonable is it to want to get coffee quickly that is already made and waiting for refills! Not to mention they were all outof regular blend and the hazelnut tasted like ASS! Terrible service and coffee. TL;DR DON'T GO HERE Read more
My first bagel was good. All the others times I've been, they've messed up my order. Some servers take tickets without checking... them messing up order. Read more