Reviews for McDonald's in Lowell, MA
Lousy service and declining food quality -- clearly related to declining work ethic! Large shake not even filled correctly, and... excuse given "because you didn't want whipped cream." I'm not spending any more money here! Read more
Food is what you would expect but service is something left to be desired. The drive thu lines stay excessively long and do not... move at even close to a normal level. Come on people its fast food service it needs to speed up and service needs to listen towhat is being said to them. Read more
The app and the website both say 24 hours and there are clearly people inside, yet I was told they are closed when I pulled up... to the drive-thru Read more
I went to this McDonald's to pick up a delivery and have never felt so ignored. I walked in and greeted the person filling... sauces up front. He saw me but didn't reply. Ok, maybe he's normally not up front. Shyness is ok. After a few minutes, a guestwalked in to place an order. Another worker asked the first person to be up front. He gave his attention to the other guest, whoasked if I were all set. I told him I wasn't and said to the employee I was waiting on an order. He glanced at me and made amotion that he would help the other guest. Even after taking his order, he just went back to complete other tasks. Finally, thesecond employee asked which order I had and gave me a time estimate. At least this one's faster than the one on Bridge St., butI might have to blacklist this one, too. Read more
The employees and manager are the worst I have ever met. Owner need to look into this, attitude, passion, professional service... all lacking?. Read more
My mother just called me telling me she ordered a filet fish from this McDonald?s location tonight. 05/20/2022. The bread on the... bottom of the sandwich was MOLDED. MOLDED! What is up with the night staff? How many people are they serving molded bread to?Whoever made that sandwich needs to be fired, the amount of people that will get sick if they don?t double, triple check theirfood! Read more
The place is very nice and well kept. The rooms are large, but there are no controls to set the room temperature. It wasn't hot... out (about 55F/12C), but my room was too hot to sleep. Even with the window open all night it didn't cool down. Also, they onlygive you two pillows, which were flat as pancakes. We arrived on Monday when there restaurant is not open, and there is nothingelse close by to get anything to eat. Read more
The usual drive thru experience. The food was fresh and hot. I feel as though the size of my burger was smaller than I remember.