Reviews for Biggby Coffee in Ludington, MI
When I say DELICIOUS I mean it!!! Truly great drinks and amazing service. We enjoyed it so much we hunted down another Biggby... Coffee along out route. My wife says the Caramel Apple Cider is the best. I enjoyed a creamed London Fog tea. Anyway you go it'sso worth it!! Read more
Have never been pleased at this location. They have always messed something up within our orders. This last time was the final... straw and we will not be back. Heading across the road in the future to Starbucks however I will still support other Biggbys Read more
Bigby Coffee staff are some of the friendliest and personable staff I had at any coffee shop...they make me want to go get a... coffee there knowing I will be treated with respect and greeted warmly. Read more
While I do with they had more food options, you can't beat their variety of coffees. Friggin' delicious.
I usually come to this location mid afternoon. Apparently that?s the only way to get decent service. I decided to come inside to... order as I didn?t know what I wanted. The cashier greeted us nicely and said she would be with us in a moment. After taking acouple cars orders we ordered and had a seat in the lobby. All the while the two baristas were standing within view loudly goingon about their personal lives. The cashier was asking for help the entire time as they were supposed to be making the coffee..10-15 minutes later they decided to start working. The line of cars was wrapped around the complex. Still complaining andtalking about things that were not appropriate with customers around. The cashier asked a specific girl to wait until a bettertime to talk about these things. She didn?t. After about 30 minutes my boyfriend decided to step outside because we were beingswarmed by flies and had them constantly lading on us the whole time. Soon after our drinks were ready. One being the wrong sizeand the other being the wrong drink.. A drive through order was also wrong. When I mentioned it not being correct the baristagot snotty and made a deal of it. One was fixed, the other I just left with. NOT IMPRESSED. At least 45 minutes wasted on thewrong coffee and listening to someone?s drama. Read more
Frank and I stopped in this evening (9/10/22) for a coffee and had a lovely conversation with the two young women there!... Absolutely the best customer service EVER!! Thank you to both of them for the chat. And if they are reading this, we know thatyou both will go far in life and you are instrumental in making positive changes in our world. Remember, communication is thekey ????. Thank you for making our day!! ???? Read more
Don't go there if your in a hurry sood at counter for 10 min. For 2 black coffees. Watched three cars go thru the drive thru... before we placed our order. Read more
Always familiar faces & welcomed genuinely, precisley why I choose Biggby over Starbucks across the street. A personable hello,... and interaction while in exchange recieving an amazing "Dessert Paradise" a sentimental drink, Gpas fav! Reliving a perfectmemory every visit, thank you for being my local spot! Read more