Reviews for Domino's Pizza in Lufkin, TX
$7.99 carry out deal is great. Always friendly staff at the drive through window!
They had me wait one hour for my pizza and in the end canceled my order. They all were ignoring us in the store and drive thru ... and had a bunch of pizzas just lying around. Very unorganized and unprofessional. Read more
I call in a pizza at 7:15pm. It is 9:00pm on Oct.1st, 2022. I paid $24.64 for Medium pizza, 2-liter Dr. Pepper, they haven't... brought my order out. I tried calling the store, no one answers the phone. This is very bad service. Iam total disappointed. Read more
The manager on duty today is definitely epitome of kindness and excellent customer service management, I highly recommend... calling him should any customer ever have a issue that needs resolving? he went above his rate of pay to make sure I wassatisfied Thank you sir ! God Bless Love ?? Madelyn Read more
Every Domino's needs a employee like Ralph. This man is always in the best of moods and so happy to see you whether you do... delivery or pick up. He is a rare find now days. Keep up the good work Ralph. Read more
My mom ordered a pizza and received the incorrect order and didn?t realize it till she got home. She called back and mentioned... she received the incorrect order. She was asked to return to get her original pizza and that she could keep her incorrect pizzaalso. However, when she got there the person at the counter kept asking her for her order information. She had used the app toorder but didn?t know know how to get the order information again. She had given her name to them to have them locate it butthey couldn?t find it at the time. My mom then left because she was frustrated and then she gets two or three calls afterseveral hours around 10pm (after she went to bed) with the information that they found the order information. Way to serve thecustomer properly the first time and way to make it the better the second time when the customer came back because of yourmistake. Read more
Will never order from Lufkin Dominos again. Thank God for the delivery tracker online. I followed Jessie delivery driver the... whole time. He passed the turn off street to my house went a couple blocks and wasn't in my neighborhood then completed theorder, but wasn't anywhere near my neighborhood. Then I called dominos the wait time on hold was long they answered and the mansaid he's in you neighborhood and I was like he's nowhere near but Jessie the delivery driver completed my order. Then I waitedabout 12 more minutes he still hadn't delivered my pizza yet. I called back again and waited 15 minutes on the phone nobody everanswered. Then another 10 minutes Jessie finally came with my order and the food wasn't even hot and fresh. This was a terribleexperience. Read more
Nice and clean area inside and out plenty of parking including a drive-thru the pizza taste delicious it did not take a real... long time the staff here is friendly I would definitely recommend. The manager and assistant manager were great too. Read more