Reviews for Pizza Hut in Lufkin, TX
Good wings and Pizza, Chicken Alfredo pasta has a bit too much black pepper for me, but over all not bad for the price.
Deliver the correct pizza I ordered , the pizza I got was the incorrect item. It had all the items incorrect. I ordered a large... thin and crispy,light on sauce,supreme with no onions,and a order of bread sticks and garlic what I got was breadsticks/garlic,a cold LG pizza thin and crispy with jalapeños onions and black olives.. all these items I hate on apizza...the order was to be delivered across the street from pizza hut to my work place...I paid in advance and also ..paid tipof $5.00 in advance plus the delivery fee. Cold and wrong pizza. You tell me what can be done to get me to recommend Pizza Hut? Read more
I like using this pizza hut. The drivers are always so friendly. The only problem I have is that on multiple occasions I never... received the sauces I order. What's the point of wings with no ranch.Other than that I have no problems with it. Read more
The app I used for my order was a pleasant walk through. The prices are reasonable for whatever appetite you may have. The... delivery driver was sincerely friendly and professional. Read more
Absolutely the WORST service, the least courtesy, I ordered a pizza at 4 pm and was not delivered by 5. I was told I had to wait... for my food while the driver had to pick up an employee, then called a liar when the driver had not delivered by 5:30 pm. At 6pm I had someone pick up my order and I got a cold pizza in a wadded up box, my drink had the seal broken because the 2 litre drPepper had been opened ( tampered with) Read more
Ordered a pizza over the phone at 7:47pm, 1 large pizza - Delivery. The gentleman told me it would be 45-50 minutes. An hour... goes by, I call to see where it?s at. The lady then tells me she has no order for me at all. I requested the manager and heexplained they got a little behind, and the pizza had just left about 3-4 minutes ago.. okay great! It is now 9:36pm and STILLno pizza. And I paid over the phone! That?s is unacceptable and absolutely ridiculous. See if I order from them again. I?drather pay more money for a pizza to get it here within the allotted amount of time given. And if I?m told it just left I don?texpect it a whole hour later! I?ll take my business elsewhere! Read more
I have NEVER had such an awful experience with a pizza place. I ordered a pizza in January half pepperoni half supreme, took... over an hour to get it and it was all pepperoni with like 4 jalepenos thrown on. I called and was told a new pizza would takeover an hour or I could receive a $20 credit to my account. I opted for the credit to my account as I didn?t want to waitanother hour on top of the hour I had already waited. Then tonight I called and asked to use my credit but they said there wasNO CREDIT. The manager said since it had been over a month since my last order the most they could do was meet me in the middlewith a $10 credit and the pizza is supposed to take anywhere from an hour to an hour and a half to get here. What happened to 30to 45 minutes? Did pizzas get harder to make? I will NEVER order from here again and I will tell everyone I know to never orderfrom this Pizza Hut. Horrible customer service and less than spectacular pizza. If I could rate lower than 1 star I would. Read more
I ordered the new meaty melt and love it! Tastes great. The service at my local Pizza Hut was wonderful. I was met with a... smile and kindness. Read more