Reviews for Jet's Pizza in Lyndhurst, OH
The only way this place has deserving stars is because the franchise itself. If a customer is trying to explain to you in a... calm manner how you can do better next time. You DO NOT continue to cut them off while speaking. If a scheduled order is placedfor pickup at a scheduled time and it is not ready at that time, then you should update the customer accordingly. (Especiallysince 5 minutes, 5 minutes turned into 15 turning into a 45 minute wait for the whole order itself. I could?ve handled othererrands and came back since you didn?t start the pizza til I arrived, even though it was placed 2 hours ahead of pickup.) Do notblame your trainees, for the lack of oversight and neglect to make a scheduled online order. Trainees reflect behavior that isalready shown. Although my friend received a credit for the delay, the customer service tone and approach did not meet theapology. Read more
Consistently delicious deep dish pizza. Freindly staff committed to getting orders right. 4 corner w pepperoni is the best!
Today (just an hour ago) was my first time getting pizza from Jet's. By recommendation of the young lady who took my order I got... the deep dish. Let me start by saying the young lady who took my order was very nice and helpful! The pizza was bland! Theyloaded it with toppings but the crust was greasy yet crispy and it was very bready! The sauce had absolutely no flavor at all!Neither did the pepperoni I could however taste the fennel and a slight bit of heat in the sausage. The young lady at thecounter recommended I get 2 of these so I did hoping we'd really enjoy it! What in heck am I gonna do with another pizza thattaste awful?? We are a family of 4 and we all had the same consensus, just not very good at all!! Read more
Worked late and no car to eat. The only place that would answer the phone and let me order. I would highly recommend if you need... a good pizza. The order did take 60 minutes but worth the time. The pizza I ordered was way to big for a big guy like me. Ishould have looked at more pictures. I was able to eat 4 out of 8 pieces. Food was hot and taste. Read more
Today it was a little salty although I did get the Cajun crust, it's usually perfect! It's one of my favorite pizza places!... Highly recommend!???????? Read more
The food is good (delicious) however I never get what I order! There is no point in having tasty food if you can?t deliver what... is ordered. I don?t know if people don?t read or just don?t care what the print outs say. When I call to rectify I receivecredit which can?t be redeemed online. Do better! If you don?t care do something you do care about and stop messing up this fatb!+<#$ order FFS! Read more
Great customer service. Order pizza online and it?s ready when you get there, not much room to sit and wait inside the... restaurant. Pizza was hot and delicious. Not too pricy. Read more
We order frequently and I have to rave about the quality of service and food!! Highly recommend