Reviews for Chipotle Mexican Grill in Lynnwood, WA
Nothing was drained, very soggy very messy burrito. Not easy to eat at the mall.
Hair in the food and they won?t give me a refund because of lies
Went to pick up an Uber eats order, an employee made himself a plate of food turned around and started eating with just his back... turned to the customers. Then proceeded to turn around and chew, with sour cream on his face. I don?t know if he changed hisgloves. Working in food service myself, that is a violation of food code. Gross. Read more
Horrible new management and employees. Was a daily customer not any more. Food is anyways weirdly seasoned slightly burnt. And... ever since the old manger and cook left, what I?m served isn?t worth being dog food Read more
"We can't do a quesadilla unless you order through the app" uh what? Pretty ridiculous after waiting in line for 15 minutes.... Just charge be for a burrito if you have to and cook up the quesadilla. Management if this one is your doing then it's a joke.If it's just staff not knowing how to handle requests (especially ones that are just items you already serve!) then you shouldteach them. Either way, management must be pretty silly for this to be the case. Fix ASAP, Chipotle. Read more
The food is good, that's about it though. Customer service is very lacking, for a fast food restaurant be prepare to wait a... minimum of 20 minutes. There are 3 people on the counter and 4 in the back however, only one of them starts orders and they aremore concerned with online orders than they are with the people who are right in front of them. No greeting, no "I'll be withyou in a second", no they straight up ignore you while preparing online orders that were ordered 30 seconds ago. 2 people on thefront counter standing around doing nothing while the 3rd prepares orders meanwhile they have a line of customers out the door.If I could give it less stars I would because of how terrible the customer service is. Read more
I ordered from them and there were 2 flies in my food and i when to get my money back and they told me It was normal for flies... to be in the food because there lettuce is organic and they clean it the best they can that is not a good enough reason I couldhave gotten sick from that and I?m not sure if there was even more flies in my food and I hope I didn?t eat them I don?trecommend this Chipotle at all eat at a different one. Read more
Ordered brown rice bowl and rice was not fully cooked. They also ran out of steak and salsa. Would recommend to try some other... places in the food court Read more