Loading

Reviews for KFC in Lynnwood, WA

Lana Vaughn 1 year ago
1

My husband and I pulled up to the board, and a male voice states, "Please order whenever you are ready, would you like to add a... dessert?" Before he could finish his last three words a female voice says, "Hello!" 3 times. In confusion, we ordered only 2Large Mashed Potatoes and Gravy, 1 Large Corn, and a Regular Coleslaw. Per each item the female staff kept repeating in a rudetone, "is that all?" The car in front of us pulls forward, and we get to the pay window, he tells us our total, and we pay. Hethen says, "Go ahead and pull up we'll bring it out to you." My husband states, "No thank you we can wait right here." And themale staff responds, "I'M ON A TIMER SIR. JUST PULL FORWARDS WE'LL BRING IT OUT AT THE SAME TIME." We pulled forwards to a rudefemale staff who pratically threw our order in our window. She didn't say a word but she had a rude glare as she damn near threwthe order in the car. As a former Fast-Food Restaurant General Manager, we don't -in no way- ask customers to pull forwardsbecause of a timer. If your timer is beeping, work faster to beat your time. That's what they're there for. And from the time wepulled up to the board to your pay window, it was only 2 minutes. And 2 minutes is because the rude female staff kept cutting myhusband off to ask, "Is that all?" If you are going to have an attitude, DON'T WORK FOR CUSTOMER SERVICE JOBS! And... if you aretaking an order, REPEATING "ANYTHING ELSE" and/or "IS THAT ALL" shows you need more training. Mind you, if you are having a badday, it is not us customers who control how you control your own emotions. Read more

Courtney La Pierre 1 year ago
1

Terrible service. Waited 35-40 minutes and the guy at the counter was very rude and dismissive to the fact that we have waited... and also been asked by 3 employees what our order was while waiting. Avoid this place unless you have 40 minutes to waste. Henever even apologized just put the bag on the counter and walked away. I came inside and said yeah I?ve been waiting for 40minutes and he just set the bag down. I asked for ketchup and he flicked his fingers at someone else to grab it for me. If he?sin charge he shouldn?t be. I?ve been coming here since the early 2000s and I stopped coming several years ago for this exactreason. Glad I could remind myself why I still avoid this place Read more

Kayla B 1 year ago
1

Disgusting.. up there with Jack in the box, save yourself a nasty meal and skip this place. Ordered extra crispy and it was... extra soggy, not to mention NO FLAVOR WHAT SO EVER... Tasted like soggy cardboard ???? not to mention nauseous, never everagain. Read more

Alenna Blakeslee 1 year ago
1

Was waiting in drive thru 10 minutes early and staff member came out to say they weren't ready to open not done and wanted me to... wait inside. Ordered wings only had 12 they were blonde and flavorless ordered w extra crispy thighs since they had no morewings and again chicken blonde not crispy and no seasoning in the coating I came home and seasoned. Won't go back. Embarrassing and unprepared for the day. Read more

K 1 year ago
2

Not what I remember or expect from KFC. Paid more than $30 for 2 basic meals. The chicken was dry and overcooked, the legs were... the size of drumettes. Wound up throwing away most of it. Staff was at least pleasant. Read more

Atmo Brotm 1 year ago
1

7 cars came after me ordered there food and got it. yall have no respect for ppl waiting inside infront of you to pick up there... food. You just messed up my day 25 minutes 7 cars while I see the cars drive by one after another Read more

Mike Xenos 1 year ago
1

Going through drive-thru, I ordered the 12-piece tender family meal, which, according to the menu, was something like $35.99 and... came with 3 large sides and 2 biscuits. The first thing I'm asked as I order is "crispy?" Has anyone ever had non-crispy chickentenders? Anyways, I get to the window to pay and they guy says it'll be $50, to which I claim the menu said $35.99. I was toldthe $35.99 only accounts for 12 chicken tenders, and that the family meal also only comes with ONE drink. The guy seemedclueless, and honestly every time I come here the staff are either clueless or constantly interrupting me as I try to order.Definitely the worst experience I've had here so far and needless to say, I didn't pay for the order and found food elsewhere.You're better off going to the Ezell's across the street. Read more

Krystal Samuels 2 years ago
5

Quick service. Had to pick up an Uber Eats order and by the time I got here, the order was ready and sitting on the counter.... Employees did a great job keeping the store cleaned! Thanks for all your hard work especially during these times! Read more