Reviews for Dunkin' in Lyons, IL
I've been going to this dunkin for my morning coffee for the last couple of weeks and everytime there is an issue. Whether it be... the employees are too busy talking to take orders, they get the order completed incorrect because they on not focused on whatthey're doing or getting handed a broken cup that covers me in scalding coffed upon my first sip and then getting it remade andhaving it be wrong. Workers seem like they're treated well but that doesn't make for good service considering no one in thereseems to care for their job or the product they are providing. Read more
Hazelnut cream no sugar. Sounds simple? Sometimes you just can't get it right. ???? Breakfast sandwich with basil is Amazing!
went to this location back in May, there was a fly inside my son's avocado toast, when I reached out to corporate I was given... the run around and redirected to store manager. Store manager blamed it on the avocado company they receive their spread from.They said I would receive a refund in the mail, still have not received. Have reached back out as I didn't receive anything andstill have not heard back from anyone. Have not and will not return to Dunkin after this experience Read more
Organized, clean, and safe. Good coffee. Diverse donuts. Reasonable prices. Helpful and respectful staff. Thank You!
STOP! I'm no longer going to this location! Employees are rude & consistently mess up my order & then they argue & try to tell... me my order is correct! Everything from lying about adding mocha or turbo shots, to not making simple bacon avocado toast right& then arguing again that I ordered incorrectly. I've gone to this spot for 6+yrs & now I will go out of my way to give mybusiness elsewhere. Read more
I went in today for my drinks to be remade for there was a mix up but the workers there were more than happy to help me out!!! I... was so happy to leave with coffees that I would actually enjoy and they were much better! I definitely had to leave a review andgave them cash tip for their help. Will continue to come again! Read more
Bad customer service, they take for ever to take your order and the coffee is terrible they either don't add enough sugar or... sometimes like today they add extra sugar, my coffee lately have been terrible but I keep giving them chance. It's so annoyingto get your coffee and its extra sweet. They need to improve customer service and get better on making the coffee . Staff is soslow Read more
The mocha cappuccino blast had WAY TOO MUCH mocha drizzle in the cup and then more on top, plus it was watery/ thin when it's... ment to be like a shake! Read more