Reviews for Dunkin' in Machesney Park, IL
Whoever was was the developer should find a new job. Horribly placed. Inside is not open, drive through constantly slammed... often causing traffic issues. I've never been a fan of this chain. Only here for a *free* drink that ended up costing over 30min of my time. Will NEVER return. Read more
Placed my to go order at 746 a.m. and left the store at 8:05 with only my drink and no food. Not going back here. The staff was... surly and unresponsive. What's the point of ordering ahead if you could have gone to the drive-thru three times. I'm just goingto go to Starbucks instead where at least they're polite and responsive. I've been a loyal DD customer for many years but thisis ridiculous. Read more
Terrible service and the donuts look just as bad. I guess the employees can't be bothered to place the donuts next to each... other, they have to stack them. Read more
This is the worst DD. Every time I go there they mess up my order. I get an iced coffee and ask for extra ice but I still get it... with barely any ice and one time was room temperature! They also hand you your drinks with lids a mess! Today they didn?t putany mocha in and just creamer. I would give them a zero if I could! Will not go back even though closest to my house. DD onRiverside is the BEST!! Read more
This is the Dunkin close to my home so I always go here but it?s bogus they charge 2 dollars for this amount of bacon. I mean at... least spread it out to make it look like it?s more. I get it?s probably the amount that usually comes on it but why just pile itin the middle like that. The peach refresher I get is always great though. Read more
Ate here once a week since they opened, but never again after today. I picked up a sandwich for myself and three hash browns... for my kids. Didn't realize it until we got home, but everything had been smashed into the bag. So much so that everything wascrushed. The sandwich, the hash browns. Even the napkins were stuffed down in there. I'm not picky with fast food, but theweekly treat was pretty much ruined. Read more
Consistently great coffee, sometimes hit or miss with the fresh donuts, and the staff never really smile or make you feel... welcomed. I understand it is just a regular job in a coffee shop but maybe smile at your patrons once in a while. Either way,their coffee is always superb! Read more
I have not received a correct order in months. E. State and Riverside are the best. I just went again today. Coffee wrong, food... wrong. What is the point t of a mobil order if they don't read them? I even asked for a new coffee and they just poured the samewrong coffee in a new cup. Read more