Reviews for Panda Express in Machesney Park, IL

The customer service has been trash at this location for a while now. The food has been pretty good except for one time I got... cold chicken. When I took it back they said they weren't going to be making anymore for for the night. I asked for the managerfor a refund bcz I wasn't going to eat the food. Luckily the manager said there was more orange chicken coming up soon. Read more

I was just reminded why I don't go to Panda Express. 6:00 pm and limited to 1 menu item. So I got the $10.50 box of "broccoli... beef": 3 postage stamp sized pieces of "beef", and the rest of the box was near raw broccoli. $5.50 for a box of "fried rice". Fortunately I had some leftovers in the fridge at home to add to this unfinished garbage. I can't, for the life of me figureout why the parking lot and take away line was packed. Read more

Food was ok. Line was around the building ( not their fault)

Ordered online delivery. 35mins late from when they said. My egg rolls were missing. No soy or sweet n sour. Food was cold. Then... wouldn't even answer the phone. Plus the food isn't that good to begin with.I'll never eat here again Read more

Panda literally is the worst American Chinese food. Sure it's hot and orange chicken is tolerable. But the noodles are trash.... Fried rice is blah. Just everything is sub power compared to other places so I don't really understand what the draw is otherthan it's fast. Chef Chen in town is a little local outfit that runs circles around this place. Read more

The floors were so sticky my shoes were sticking. Kung Po Chicken was too spicy, and I typically like spicy things. The shrimp... was tasty, and they give you large portions but the restaurant was dirty, I just wanted to leave. Read more

Trash location. Every time I come here they are out of something or park me for my order and forget I'm out there. Today I... waited for *40 MINUTES* for my food. They parked me with a "10-15 minute wait" but clearly forgot about me. Management needs tostep up their game and train better here. Read more

Stopped here to grab two bowls and BOY what a mistake! The food upon opening SMELLED RANCID and tastes even worst. Loss our... appetites after one bite and threw them away quickly in hopes of getting the stinkness cleared. So GROSS and a waste of 20bucks. YUCK Read more