Reviews for Dunkin' in Macon, GA
The employees hate to have customers. if you want to feel like you don't exist by all means go right ahead. You better believe... the cashier will answer their cell phone in the middle of your order that was never put in/or started until they want you out ofthe lobby. Read more
OMG! There is NO SERVICE, very few employees and they have bad attitudes. They are lazy and can?t even make my shake correctly.... I will NEVER darken the door if that place again. I used to like their shakes so much that I would travel miles to get one. Butnever, ever again. If u want a good ice cream experience GO ELSEWHERE!!!!! Read more
It's sad when you order thru drive thru and get to window with no hello ty or anything. You ask for extra cream cheese and get... none. Zero customer service skills Read more
Service is always so slow. Orders are incorrect half the time. Employees are always rude. And you?ll never get your drink to... taste the same twice. I would say 9/10 Dunkin?s are this same way though. I think it must be a requirement to be rude and havea bad attitude to work here. Read more
Ask for another carmel macchiato hot and got it ice cold instead! I saw 3 servers 1 getting ice the other on the phone. It took... this employee atleast 10 minutes to get my coffee she started waiting on the customer behind me. Read more
Not a good experience. I really needed a cup of coffee after fasting for blood work, but didn?t get extra cream and sugar I... ordered. Taste like gas station coffee at best. Read more
My usual go to place for my iced coffee addiction. Great and cheaper than other stores. But recently has had extremely long wait... times, today for example I was in drive through for legit 30 mins to get 2 drinks. I even had ordered ahead using the app. Read more
I tried to call several times the day before and morning of, but nobody never seems to answer the phone. I showed up to get... eight dozen donuts and four 50 count Munchkins. First they told me they did not have the donuts and had me pull around. Thenberated me for not calling such a big order in ahead of time. As I informed her that I had already tried to call in, the cashierwas a little rude to me that she was just passing on the message. And I totally understand that that's why I usually call. Theydid manage to get me my eight dozen donuts, but zero Munchkins. Read more