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Reviews for Outback Steakhouse in Madison, AL

Mr. Mathis 1 year ago
5

*SANDRA T. WAS AMAZING! "Wow!" does not accurately describe the outstanding quality of customer service I received. Sandra's... attention to detail and kindness made us feel like we were at home with family. You can tell she is not only a remarkableperson, but truly a seasoned customer service professional. Hands down, some of the best in-person service I have ever had. Icome from a restaurant background and have trained servers, but Sandra really is a unicorn in this industry. I know hermanagement team is proud, but honestly she should be the CEO. Corporations need leaders that truly connect with their patrons ateach level. Sandra is a proven professional, peer leader and EXCELLENT SERVER! Thank you! Read more

kk vogls vibes 1 year ago
5

Megan was an excellent server. She was friendly, fast and very courteous!! Our food was delicious and came quick and she made... sure we had everything we needed. She kept the refills and bread coming and we never had to wait or want for anything!! Bestexperience at this location! My birthday dinner was great! Read more

Cole Robinson 1 year ago
5

Came in for a quick bite to eat and ending up even getting dessert! The food came out fast and was cooked exactly as we like... it. Our waitress was so friendly and funny. She said she had been working all day, but she still smiled and took good care ofus. I believe her name was Olivia. We will definitely be back at this location again! Read more

Breonna Nicole 1 year ago
5

What a wonderful dining experience I had last week at the ole outback.The food was great; my porterhouse steak was delivered... timely and to perfection. Shout out to our wonderful server Chris Moore for being so helpful and suggestive. He was veryfriendly and attentive, and made sure we were taken care of for the entire duration of our visit. I couldn't have asked for abetter server, and experience. Read more

Christine Reed 1 year ago
5

Everyone from the hostess and wait staff were very friendly. The appetizer came out hot and delicious. The steak was cooked to... perfection. My waitress Sandy was very attentive. She was the best! Another waiter who wasn't our waiter was so friendly. Hisname is Marco. He just stopped by and made us feel welcome to the establishment. I will definitely go back for great food andeven better service. Read more

K Miller 1 year ago
4

It had been several years since we had been in an Outback due to not so great experiences in other states. This one however, ... was very good. The complimentary bread is so tasty. My husband said his steak was very good, my chicken and salad were wellflavored and fresh, my daughter also enjoyed her food. Our service was also very good. We will definitely be back again. Read more

Anjela 1 year ago
5

Rebeye steaks with potatoes and onion soup in a bowl! You can pick a different side ???? it was delicious. They bring you a loaf... of bread and butter to start with! Read more

Brennybren bren 2 years ago
1

Sirloin dinner for 6 was 80 bucks plus tax! Hardly the way it was just a few short months ago in May 2021 but that was a sirloin... for 4 dinner and maybe not as confusing. It had way more of the sides for the 4 to get. I was literally feeling like I wasrationing the food by having to ask my family what side(s) they DIDN'T want so everyone got at least one small side withoutrunning out! But hey, the salad was filled to the very top of the container. All the three sides were less than a quarter toless than halfway up the same size containers FOR SIX PEOPLE! From ordering I had to straighten that out because I couldn?torder on the app and what was told to my mom vs what the app shows was a price that was 10 dollars more and thrown together andnot even what we decided on. And that?s only because the girl told my mom what she could have and not what we wanted. When itwas pickup time we found out the girl hadn?t been trained AT ALL on the dinners for 4, 6 or 8 and many other things from theapp! That?s not a good reflection on a business if they throw employee's to the wolves and say here ya go! Now you figure itout! Don?t know if this is every city y?all are in or just this location but you might want to get it together because peopledon?t like feeling ripped off. Especially when corners are cut and people don?t know what to do. This is the exact result ofthis post and definitely not a good business strategy. Read more