Reviews for Dunkin' in Madison, CT
Came in on 11/21 at 9am and there was only one girl working. She was wonderful and still managed to get our very large order... together quickly. However, it?s terrible to leave an employee to work by herself and have to deal with trying to do her job andgetting yelled at by impatient costumers. Read more
Dunkin you need to pay your people better. Espically for what you charge for everything. I just stopped by paid more then $10... for a breakfast sandwich. Rediculous. And I can tell you everybody working at this location just looked absolutely miserable.You guys need to do better for your people. Read more
Tried to order from one of the 4 or 5 workers standing behind the counter at 6:15 am. Was told not open yet, come back in 10... minutes, and when I did I just stood there ad every employee behind the counter ignored me like I was invisible. Medium coffeeand egg and cheese $9.10. A premium for inferior service. Read more
715 am on Monday 6/20/22. Young woman at he counter was the only person working, responsible for all counter needs. I feel... terribly that she has to manage this and is also expected to keep customers happy. Management should step to help in thesestaffing shortages. She was extremely professional under the fire situation she was working in. I hope you are compensating heraccordingly. Read more
I went to the 95 south highway Dunkin? Donuts in Madison at 1:42 on 1/9/22 and received the worst unprofessional service from 3... Latin girls working at the counter. They were swearing because it was busy and their was a line. Then one of them rolled theireyes at me because I had a large order she was huffing and puffing. This is not acceptable and the manager was sitting on a milkcrate on her phone in the back m. You need to fire that whole crew and hire competent people that don?t turn customers away withtheir rude behavior and hire a manager that actually manages. I will never return to this location and Ai will make sure I telleveryone else not to either ! Read more
Although I did not enter the store but instead used the drive through which was about 6 cars long it was fairly quick and my... order of coffee and a bagel were ready and correct and the employee was friendly. The time was about 11:30am. All in all it wasa good transaction. Read more
I order a chai latte and this is what I got . Didnt drink until I get on the highway. I almost vomit. Not sure what the hell... Dunkin donuts sell me. Guys please check before drinking your hot/ cold beverage Read more
Tuesday November 29th at 9:05 pm. (If Dunkin cares they can verify who it is). Google says they close at 10 I show up at 9:05... stand there for a while and all of a sudden a gentleman (rudely) walks in from doors leading in from the outside and says youwaiting for dunks and I said yes and he ?shoos? myself and another gentleman away like we are rats. Absolutely ridiculous and Ialways come to this location. Not anymore. Read more