Reviews for Arby's in Madison, IN
Great food. Very fresh and fast for how short they are on employees. HIGHLY recommend the White Cheddar Mac N Cheese and the... French Dip and Swiss. Read more
We wanted to grab some food, but we were told the dining room was closed so we?d have to eat in our car. This was on a monday... afternoon at 3:00. Having indoor eating on a 90 degree day isn?t too much to ask. Read more
Good food, usually pretty fast. The staff that have been here the last few times we visited were extremely friendly and helpful!
I visited around 8:30 May 4, 2022. The drive through was backed up, I heard people complaining outside as I walked in. The woman... I assume was the manager was doing an amazing job, she took my order and prepared it all while attempting to motivate the otheremployees. Stress was high and she was nothing but kind and accommodating. She?s deserves better help than that. Read more
Last time I rolled thru the drive thru, at 8pm a man came out hollering, waving his hands saying "We're not taking any more... orders. Short staffed!" Very rude. Being short staffed is a perfectly good reason to shut down early. I get it. Today I rolledthrough again at 8:30, the woman taking orders was so very kind. Stellar customer service. Just wanted to say kindness goes along way. Thank you to the lovely lady taking great care of Arbys customers tonight, March 10th. Just her attitude was a hugeturn around for this business. She is a great hire :) Read more
The crew is always fast, friendly, and accurate. One of the few fast food places in town that I can count on for a great... sandwich every time. I love the new crinkle fries. Read more
Wish general manager Camarie Wheeler would employ better individuals. Waiting even further back in a long line of cars because... no where on your building does it say drive through only, IN FACT it has numerous signs depicting walk-in guide lines and maskrequirement. Does this mean masks are required in the drive through since you?re seating is closed? Gave the store two ringswith none of the employees picking up, so instead they get a poor review rather than a heads up on their oversight. 6:1511/3/2020. Update 5min later: pull up to order my food and I can?t see half of the items, so I haven?t even gotten my food yetand I?ve experience poor information, poor communication, and poor upkeep of their facility. I know it?s ?fast food? but ithasn?t been this bad before! Read more
Good food, service was really busy but they handled it awesome