Reviews for Chick-fil-A in Madison, MS
very cramped parking lot and drive thru make me never want to visit this location. employees could've been nicer as well, but... it's fine. Read more
I'm lovin it! But not in the way I love McDonalds. That's like a love your assamed of. Like loving the Kardashians or zit... popping videos. Nobody will admit to that. No I'm talking about the love that your scream from the roof tops. Thegirl-your-proud-to-bring-home-to-meet-your-parents kind of love. That's what I'm talking about kind of love that I have for thisChic Fil A. Read more
This location has gone down in recent months. It?s the evening crew that is screwing up orders. This evening as I checked my bag... before driving off, I was missing mac&chez. Told the lady at the window and she said it was going to be 15mins and did I wantanything else. So you were going to let me pull off without an item that I paid for (hints as to way I check my bag now at thislocation) but you clearly knew the item wasn?t in my bag. So I asked for a refund. I honestly think it?s the new people. Theyare not Chick-fil-A quality. Read more
This location used to be fantastic but has gone downhill recently. Each time we go, something is wrong with some part of the... order. One visit while eating in the restaurant, my gluten free bun had literal mold on it ???? the young man was veryapologetic and got me a new one, but had it been a drive through meal, there would have been no fixing it after paying forit. Another visit, everyone needed drinks refreshed and there was one young lady taking care of the mobile orders and the peoplewaiting to pick their things up and NONE of the other employees even wanted to make eye contact with the 3 adults standing therewith lids off their drinks just wanting for more drink. I literally had to ?interrupt? one of the female workers and beg her togive us more drinks. THEN when she took our cups (none of the adults at the counter were related or even dining together), shehanded me back someone else?s drink?we asked her if she switched the cups on accident/if she was sure she gave the right patronthe correct cup back and she just took the wrong drinks from our hands, handed the drink to the correct person, and said ?Ididn?t mix them up? and walked away. Needless to say, I?m sure no one drank their ?refreshed? beverage. She didn?t even say shewould make fresh drinks. Just walked away. The whole store was being run by 17-20 year olds and I didn?t see anyone older whoeven appeared to care about running the place. Sad. Read more
I cannot believe they gave me the wrong order. I normally just get a Cobb salad and call it a day. Today, I had the 8 piece... nuggets with fries and a bottle of water. My oldest had the spicy chicken deluxe and my youngest had a kids meal. Well, mynuggets didn't make it to the bag, but the 3 piece chicken tenders did and it was delicious. I would have drove back around, butthe lines were long. I just enjoyed the strip as I ate then. Read more
I really don?t frequent fast food restaurants but took several kids that I tutor here because they have a kids play area.... Although it?s usually super busy it wasn?t this day. I went around 3:30pm. The play area is nice but very small. The kidsenjoyed it. The dining room was pretty clean but could use some tidying up. Overall it?s nice and the service was mediocre. Read more
Very busy site, so we decided to go in to order. I had both of my boys with me, 1yr old and my 5yr old. So i was a bit worried... lol. We were welcomed with warm smiles and eager cashiers to complete our orders. My baby boy played with the cashiers theentire order process and even tried to hug the staff. We originally wanted carry out, but by the time our food came, thestaff's warming attitudes kept us there. LOVE THIS SITE. will definitely be visiting again. Read more
Of course, Chick-fil-A is known for over the top service, some of the best chicken around and fast service in and out. This... particular location is all of what was stated and more. Very personal experience for me and my family every single time we go. Ialso DoorDash, they always have orders ready and have everything needed for my customers to enjoy their experience in thecomfort of their home or office. Read more