Reviews for Penn's Fish House in Madison, MS
Um Um 3Stars Duue2 Nooooe Shrimp & Datt Whatt l Wuzz Super Craveing Ferr Aldo Daa Catfish Wuzz Delicious Dooe Along Witt Daa... SoftBall Size HushPuppyz Mouth Watering l Must Admit!! Read more
No customer service?Front of the house ( young black guy) wearing same gloves to collect money and then box fish up. Don?t care... attitude. Ran out of stuff I ordered and paid for already. Never even bothering to tell me that my order was not completed.Acted bothered he had to go get a can of mustard greens and open them? still not getting mine. Just ridiculous. Read more
The penns in madison attached to the sprint mart in Madison,MS is the worst store. Customer service skills are a -10!! I will... never come here again. I pray the owners see this so they can get their employees together. Read more
Don?t waste your time or money. Long wait just to get raw chicken. We also ordered a chicken dinner & received 6 small, chicken... nuggets & old fries. How are they still in business? Read more
Drive thru is useless. Cant take order at menu, you have to wait until you get to window to place order. Once order is placed... then the wait begins. Ordered one fish and shrimp with okra and fries and one fish and chicken with mac and cheese and fries andwaited 35 minutes for the food. It takes 4 minutes to fry the food, so i asked them what the hold up was and they said changingthe grease. I worked at Captain D's in the 80s and when you change the grease, you use another fry pot and just don't stop thewhole operation of preparing and cooking food, but they did. Apparently, they dropped the fish as soon as grease was changed andthe grease wasn't hot enough yet to fry and so when the timer went off, they pulled out the fish and the fish wasn't done andthe crust hadn't even formed and got crisp yet, because it was wet and soggy. Did the contact us and just like most restaurantstoday, received no response. The customer service and restaurants do not take pride in their work or their food quality orcustomer satisfaction. Horrible food, no seasoning, hush puppies are the worst with no onion and taste like they are made withwater instead of buttermilk. They should've stayed closed. Read more
Waited 50 minutes in the drive through line despite there only being 4 cars ahead of us. Do not expect to go here and get your... food in any reasonable amount of time. However, the food was good when we did get it. Read more
The wait was LONG, but the food was very good! We ordered the combo (fish + chicken strips) with fries and mac and cheese. The... mac and cheese was great!!! We also ordered the burger combos....they forgot the cheese on both burgers! We will definitely bestopping in Madison, MS the very next time we're heading that way! Read more
This Location Is HORRIBLE, Madison should Shut It Down... we went in to order at 8pm and were advised to go to the drive thru,... waited 23mins in drive thru, only to be told They're Closed at 8:23pm... When we asked what time does the store actually closethe lady with the bonnet on said 9pm, but we already shut down for the night... DO NOT PATRONIZE THIS Location!!!! Read more