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Reviews for Chili's Grill & Bar in Madison, WI

Karen Thomas 1 year ago
2

We went for my niece's sweet sixteen birthday. I'm not sure if we went on a bad night or what the case was, but the service was... very poor and the food was subpar. We were already handling a fussy toddler, so trying to get our food in a decent amount oftime and keep her entertained was challenging to say the least. We had to remind our server 8-9 times to bring things that weremissing. What took the cake was when I asked for a to go cup of my soda since he hadn't got me a refill in some time, he endedup bringing me an empty cup with a lid. This wasn't the only time he didn't take time to listen to the request and just buzzedoff. We won't be returning. Read more

Tatiana Sorone W. 1 year ago
2

I got lunch specials small but sauce wings all over my fries. The fries were a mixture of old and brand new piping hot. For half... the food of a bigger meal 10 per meal for a lunch special with no drinks, seems normal not special. The host was awesome withtime and knowledge. Read more

Tania 1 year ago
1

We were able to be seated quickly which seemed like positive but the floor under our table was all wet and dirty. After being... seated for a couple minutes we realized there were gnats flying around all , our server was new and should have had help becausehe didn?t know much. I had to ask for silverware 3 times before we received any. We were seated across from the kitchen so wecould see and hear a lot of what was going on . I?m glad they were all having fun celebrating in the kitchen but it would havebeen nice if someone would have been training our server better or maybe cleaning the some of the tables off. I don?t enjoyleaving bad reviews, but tonight we were really let down. This used to be one of our favorite places to go. I understand theyare short staffed, all of us are at our places of employment. I wish them luck, not many cars where there tonight. Read more

Deana Ingles 1 year ago
1

I use to go in there all the time. NOW....we had to wait almost 5 mins to be seated when there was only maybe 8 other people in... the restaurant. Then we got a waiter that didn't know what he was doing or talking about and you could tell NEVER WASHES HISHANDS. Then I got a glass of water with something in it. My salad was pretty much nothing but crispy tortilla strips. NEVERGOING BACK. I would have given no stars if I could. Read more

Nicole Tackes 1 year ago
5

Stopped for a birthday lunch for my 7 year apart birthday twins. Our waiter was absolutely amazing and did a fantastic job!! We... was on top of all of our needs and made us feel very welcome. I wish I remembered his name as he deserves a raise. Read more

Larry Schwanke 1 year ago
5

Love this place! Sign up for the rewards and you can get free endless chips and salsa basically ever time you go. We even can... get them when you do the 3 for me deal. Which is a great way for a fun yet inexpensive date out Read more

Robin Dorn 2 years ago
1

30 min wait time to regular table with hardly anyone in restaraunte--3 tables with people outside bar and 4 in bar area with 2... cooks, 1 server, 1 bar person and 1 hostess; did not receive what ordered, dust on cabinets, only 1/2 door to kitchen that wascrooked, floors filthy, cooks yelling at servers, spots on glasses, tortillas crumbled and hard, cheese crusty, hamburger bunedges burnt, and hamburger meat grease pooling on plate; oh and 1/2 of basket of tortilla chips all broken to pieces and chiligreasy. Manager not responsive. Read more

Randy Thompson 2 years ago
4

We shared fajitas with shrimp and chicken and all the fixings. The meal tasted great and service was good considering the... shortage of staff. They were only excepting table tops of 4 people in the bar area which was fine for us. Read more