Reviews for Domino's Pizza in Madison, WI
I am so tick. My pizza was stuck to the top of box and ruined much of the pizza. Been on hold with the store 15 minutes. I... understand being busy and short staffed but 15 minutes is not okay. Read more
i ordered delivery. they left it on my front porch, didn?t ring the doorbell. didn?t find it until the next morning. tried... calling them all night, no one answered. completely ridiculous. would not recommend. Read more
It is a major problem just trying to order. There is no such thing as online ordering it doesn't work at all. I asked for... contact free delivery the person came into my building was on the way to. My apartment to me that's not contact free. Read more
We order from this Domino's frequently. We've rarely had any problems other than forgotten soda. Delivery is quick and... friendly! Pickup is easy (and cheaper)! Read more
What a complete joke. I sat for 20 minutes waiting for my my pizza and sandwich that were apparently done 15 minutes ago. I... sat there watching people walking around opening peoples pizza boxes looking at their pizza for some reason. The pizza was GROSSand the sandwich was dry and disgusting. Even after watching an employee eat pizza while making it, I went back?SAME ON ME. The fact that Dominos hasn?t fixed this place l?shame on them. Yes?they were told about both incidents. Read more
If i could give a zero review i would. Tonight 7/1/22 over a 40 minute period i tried placing an order every time i would call,... i would get hung up on. The employee would pick up say hold please without me having a chance to say anything place me on holdand then within a minute get hung up on. Happend 4 times in a row today! This has also happended before a differnt occasions. Read more
Isaac Havean is very unprofessional and has horrible customer service. I ordered a pizza and it said it was delivered on the app... but it wasn't. I then called the store and waited at least 30 minutes on hold only for the call to disconnect. I then calledcustomer service to be transferred to the store. Again I spent at least 20 minutes on hold only for the call to disconnect. Atthis point I drove to the store and immediately asked for the manager. The guy at the desk was extremely friendly and went tothe back to grab Isaac. Isaac then came from the back and immediately began making pizzas without washing his hands. He made twopizzas and returned to the back of the store. I again asked for the manager again. The guy went and got Isaac again who thencame up and said "you wanted to speak with me?". To which I responded I would like his business card and the corporate number.He said he didn't have a card so I asked him to write the information down. He then wrote his name on a piece of paper slid itacross the counter to me and walked back to the back. Isaac never apologized or acknowledged the issue I experienced. During mytime in the store I witnessed him basically just boss people around and not lead the way a true manager should. Read more
Messed up my order and I can?t get ahold of anyone to refund me nor fix my order. Regular customer- loved eating here but it is... ridiculous I can?t get the right food delivered to me Read more