Reviews for Orient House Chinese Restaurant in Madison, WI
Food was not good at all and made me sick. I don’t know how you mess up sweet and sour chicken but they somehow did. Chicken... was undercooked and soggy. Potstickers were literally half cooked, you could see parts of the dough were still raw. And theirfood gave me the stomach flu the next day! Go anywhere else for chinese food. Read more
Best Shrimp fried rice thus far in Madison and Sun Prairie. It was plentiful and delicious. The service was excellent. I... don't often leave over 20% tip but they earned it. It was around 2:00 p.m. Read more
DONT EAT HERE!!!. Please save your time and money and don’t even try to eat here. By far the worst Chinese I’ve ever had.... Everything is cooked hours ago and soggy. We ordered three different things and it’s literally the same exact thing but withdifferent toppings. They put no effort into their food and if you do order here you’ll be genuinely let down. ( All of thefood went right into the garbage.) Read more
My spouse and I have now ordered takeout from Orient House a few times, via DoorDash. The food always arrives hot, or at least... as hot as can be expected given the travel times. Orders are correct, portions are generous, sometimes very much so. So far,we have been most impressed with the various dumplings, dim sum and red bean offerings, and least impressed with what you mightcall the 'traditional Chinese takeout' food, like General Tso's or Orange Chicken (pictured here). The latter tend to taste wellenough, but be fairly dry. Still, on the whole, better than average for takeout, and a very wide ranging menu means lots ofopportunities to find new things we enjoy. Read more
Amazing! I was very impressed! The server is very nice. Very Chinese styled. Will come back often for sure. The buns and the... clear noodle as shown are all handmade. Excellent food. …………………… Okay, I was very angery and upset! Cause Ireally liked their food, I start to order delivery from them. As you can see above. I found a fly in my soup. A big black one!I was drinking out of their soup container, and I was half way to the bottom. I was disgusted, but wasn't really mad at thetime. I called back, and I put the amount I paid for the soup as a store credit. I order once after that, I found nothing. Iwas really happy. Usually I only order their appetizers. I've been fine, so I wasnt really worried about their appetizers. . Imade a big order soon after. Guess what, on the next day, when I was trying to finish the rest of my big order…… I found agray hair in the lamb dish I ordered and pan scrub in my potatoes!! I was so disgusted I have to throw them away. They were offon that day, so I called them the following day. I never got a call back from their owner. I called them again the followingweek. Whoever picked up the phone told me to call again later that night. I really liked one of their appetizer which I 've beenorder it since the first time I ate there. I figured I'll only order appetizer from now,and only when I really want it. Theserver asked me,"Are you sure you want to order from us? I'm afraid that there's a problem for you again." Excuse me? Till now,I still didn't hear anything back from the owner. I never called back. The problem is not the money! The problem is theexperience and the unrespected treatment. Read more
Ordered a plethora of food and it's great. Good portion sizes and taste. I do miss the original orient house though but the new... one still hits the spot. The food came out quickly and the service was great. Read more
Went here Friday night to a completely empty restaurant. Ordered the soup dumplings, slow cooked beef brisket with potatoes, and... a pepper dish (????). Everything was excellent, especially the soup dumplings - the best I’ve had in town. Very extensive menuwith American favorites and authentic dishes. I need to go back and try other things on their menu. Very attentive service andwe were the only customers. Read more
Very low quality food, the sesame chicken was inedible (stringy, gristle, gross) Egg roll was tiny like a microwave spring roll.... I’ve had better Chinese from a food court. Read more