Reviews for Panera Bread in Madison, WI
Business was understaffed on the day we went and no indoor dining with a long wait in the drive thru. This is an unfortunate... situation of the present time and just a statement rather than an assessment of this location. They did well for the number ofpeople working. The only problem I had was having to say my order (for two hungry people, so a moderate order) about 4 timesbefore it was entered correctly because it got handed between two or more people at the ordering board and at the drive upwindow. The food was good, hot, and received correctly. Read more
Food was quick but was sitting in the window as no one told us it was ready. Sometimes our name is called, and sometimes we get... a buzzer, this time if they called our name it would have been too busy to hear. We sat down and I went back & our order was inthe window. It was busy so there wasn't a clean table anywhere. I understand they are short staffed but maybe they couldprovide things to clean your table? Wipes? Read more
We do not like the new Panera bldg. Very Cold Atmosphere & Bright Lights. The other one down the road was Cozy & Inviting with... Booths & Tables with a Relaxing Warm Atmosphere. The old Bakery was Better also. Read more
Why open a brand new building with a drive through if it'd going to be constantly closed....2 weeks of trying to get a quick... breakfast before work and can't because the drive through is closed and the service is too slow to go inside ( I tried twice andwas almost late both times) I was able to go through the drive through ONCE since the new building and it was just as bad. Satin line for 15 minutes then was told to pull forward and had to wait an additional 10 minutes just for a cup of soup. Read more
Clean place. Excellent meals. Very fast service . Everything looks so good, I will have to go back.
Panera is decent alternative. Their offering are tasty, but just too expensive for what you get. Most of their menu items can... be easily replicated at home for a fraction of the Panera price. Still it is a reliable meal when cooking at home is notpossible. Personally I only eat at Panera when I am traveling but when I am home no way. Read more
quite place to have breakfast clean. waiting time to get your food 20 min or so. also did not see a high chair for the little... one he fell and bumped his head. (his fine ) Read more
We visited the newly relocated Panera Bread. We like their cheese and broccoli soup with bread. They didn't disappoint, it was... excellent. The only negative was their online ordering kiosks. Not a problem for us, but it appeared the several customerswere having problems navigating the screens. That will probably improve as time goes on. Overall service was timely and foodwas hot. Read more