Reviews for Steak Escape in Madison, WI
The food was very good but the service was poor & they really should have workers that speak english or at least are... bilingual...it was very hard to communicate with the staff upon ordering our food. Read more
Thank you for sticking it out at the mall, and still being open!
I always get the 6 piece wings (fries included). I never had a problem with anyone that works there and my experience there is... always nice. The restaurant is not that amazing but I recommend it to anyone that is just looking to grab a bite. Read more
Bad service. Female cashier who I think is mexican was not welcoming and treated every customer differently. Not fair at all.
Unequal treatment of customers. If I could give 0 stars I would. They choose who they want to make something for or who they... want to tell ?we don?t have that anymore?. They will tell you they don?t have something or are out of something, and thensomeone else will come after and suddenly they have the ability and the produce to make it for that customer. Rude femaleHispanic manager taking orders. Read more
There was a very rude Hispanic cashier/manager lady there that gave such awful service. She wasn?t professional at all and was... very sexist towards my partner, she treated us completely different as I went to find out why my partner was so upset. She wasmuch nicer to me & gave me immediate service when I asked the same question my partner asked that she got ignored & denied for.Someone like that should not work at a very public place for being so judgemental & unprofessional about helping everyone thatjust simply wanted to buy a sandwich. Sad. Read more
Last time I didn't get my loaded fries.... this time I didn't get my taco salad... that's how they do you in... won't go back no... more.... petty... took $13-$14 out of my pocket... petty Read more
The guys there were very professional and the food was fresh and delicious