Reviews for Wendy's in Madison, WI
I wouldn't know how the atmosphere is considering people lie about their hours and say that they're open until midnight but yet... you get there excited to eat some food because they have good food and you can't order anything it's wonderful Read more
Loved the place it was clean and felt comfy!!! Had the best cashier as he gave me and my siblings free small drinks????????????
Fast drive thru, nice service. They didn't seem to be too busy at the time (late morning). The location seemed clean, from the... outside. Access just off Hwy 51 was convenient and intuitive. The honey chicken croissant sandwich was quite good. If I had tonit-pick, I'd say it was kinda sticky (smh) and I felt I would've been satisfied if there was more, and not because I ate it tooquickly. If you live downtown, this is probably the "closest" Wendy's to you - this or the one in Fitchburg, maybe the one on EWash (if you're already about a mile or more East of center, traffic allowing). This one opens half-an-hour earlierthough. Dunno what it says about urban 'planning'/sprawl, Madison's notable quick serve desert, or anything that the nearestlocation of a major drive-thru chain is so peripheral and/or in a separate town, but if I was more cynical, I'd think suchbusinesses are actively discouraged or something. Food for thought, but not for eating; whoa, that can't be the point...(?_?) Heads up: The 'small' size for Frosties, etc, is REALLY small. Read more
Wanted a pretzel bun pub burger. Would have been nice to have it on a pretzel bun. Of course @ 8 on a Friday night the seating... area is closed, so didn't find the error until I got home. Read more
literally the worst service ever. my partner and i just went through the drive through (we both work in customer service aswell)... and they cut him off, didn?t talk to him at all while giving him his food, lady taking the order was extremely disrespectful. iunderstand having a rough day especially in the restaurant business but that was ridiculous Read more
Fast friendly service. If you're looking for more fresh hot food at a awesome price. This is the place to go. It was the best... service that I have ever had with a fast food place. Every thing was serviced hot with a smile. Definitely went above andbeyond Read more
Disappointing experience. The good: the manager took our order, he was swift and professional. Our food was hit, fresh, and... tasty, on par with what you expect from Wendy's. The bad: the fountain machines were out of most drink options and there was noice. No one told us about this when we ordered, not offered to fill out cups from behind the counter with ice or drinks. Thiswas disappointing. Our chicken sandwiches were on the drier side, but still tasted good, just texturally not right. The ugly:the ice machines for both fountains were broken and leaking water into the restaurant, causing large puddles of standing waterin the condiment area, my shoes got soaked. There were wet floor signs, but not enough. The floors were simultaneously stickyand greasy, the unoccupied tables were dirty and covered in crumbs. The store was clearly understaffed during this lunch rushsoeveryone was focussed on assembling meals. There was no one left to mop or wipe tables. It felt disgusting. Pikes of trash bagswere in the back of the kitchen area and the condiments area was overflowing with trash. Some of the furniture was broken. Alltold: good, fast and fresh food, hard working and swift staff but poor sanitation and maintenance ruined the experience overall. Read more
The staff was very friendly we received our food very quickly and I will definitely be going back