Reviews for Red Robin Gourmet Burgers and Brews in Madison Heights, MI

We went to the Madison hats Red Robin on Saturday 9/3 2022 and it was not busy. The food was great but the waitress was... terrible. Took her probably 10 minutes to take our order and probably another 25 to bring out the food which was cold. Thecouple behind us were upset, they had asked for more fries (bottomless fries) and never got them. They Finally just asked forthe bill to get out. She never came back to check on the 3 of us and we finally asked the manager for more fries which shebrought out promptly. When we got our bill she charged my sister-in-law the correct amount on her bill and charged us for mywife and I the correct amount for our bill plus gave us another separate bill for the same amount as my sister-in-laws bill. 4bills for 3 people. The whole time we were waiting for our food and bill and refill on the fries she stood in the back talkingwith her Bo workers. Very lousy service!! We Jane gone there and to the hall rd location and service was fantastic. We world notgo back or recommend going to the Madison hgts location! Read more

Server was very pleasant and helpful. If your cold nature be sure to carry a jacket/ sweater. Salads are always delicious,... especially since I can never decide on a burger. The garlic fries are delicious, just need a little seasoning and full coverageon the sauce not just some of the fries. I'm very appreciative that many of the drinks (non alcoholic) are refillable. Packyour patients if you go at peak hours. Cost seem pretty fair for the portion. Read more

My family ordered take out this evening and our entire order was incorrect!!! Our burgers were MISSING almost all of their... toppings. We ended up pulling out ingredients from the refrigerator and adding toppings ourselves. The burgers were overcookedand 1/4 of the size they normally are. We ordered seasoned fries and no one had seasoned fries. We will not be going back. I donot recommend. At a time when so many businesses need support and revenue, this is sadly no longer a place we will be going.Spend your money elsewhere. The quality you receive is not what you pay for? very disappointing. Read more

The food was good and timely. What made our visit perfect was our server Emerald. She was the best. Her great attitude and... attention to detail was fantastic. She made our visit so pleasurable. I can't say enough great things about how well sherepresented herself and Red Robin. What a great person. Read more

Service was good. Food was delicious. Kids had chicken tenders and fries, loved them. Fries were crispy and well seasoned. My... wife and I had burgers, also delicious, cooked perfectly. Tried the cheesy bacon fondue, and it was a game changer with thosesteak fries. Highly recommend. Read more

Our server, Jenn was awesome. She was attentive and accommodating. The food was delicious as always! Normally, I get a... mushroom and swiss burger but today I had a taste for fish. My last experience with all you can eat COD (ar a differentrestaurant) didn't go over well. I am so happy to say that this experience was so much better. It wasn't all you can eat butthe portion was generous and delicious. The fish was light and fluffy on the inside fried golden brown on the outside. It wasso good and I know I said it was delicious but it bears repeating! I've never been disappointed at Red Robin Yum Read more

So what happened to this place? I used to eat here all the time because the food was so good. I loved the fish and chips because... you got such huge pieces of fish and they were cooked perfectly. Well tonight the fish was awful and the pieces were so small.Even the French fries were terrible, flat and Rick hard. What a shame. Read more

It's always good to be here, the food is good, people are friendly, they always try to make things works even in covid... situation. Update: The French fries here is always amazing, when comes to burger whisky river BBQ is the best option. It usedto be my favorite burger place but not the best anymore. But it still good. Read more