Reviews for Arby's in Madison Heights, VA

The food was hot and fresh. Drive thru was a little slow, but otherwise they were nice

As usual, our order was missing a sandwich. Unfortunately we had it delivered so when called about it, all they could suggest... was to come with the receipt to get it. For a $98 order, not acceptable. The new pork rib sandwich was a huge disappointment. Not likely to eat there again anytime soon. Always issues. Read more

Went shopping and decided to grab a bite to eat. Went in and ordered. Cashier was very nice, table's clean as well as the... restroom. Got our meal and sorry to say but my roll was so dry and crumbling that I decided to just eat the roast beef. Read more

The girl couldn't hear through the drive thru. She seemed very, very confused. We asked her to separate the 2 orders, she gave... us a bag & told us to do it. Never even rec'd my Arby's Sauce. Won't be going there again ???? Read more

This is my local Arby's. Nearest to my house. I've generally had good experiences here. However, our last visit was not at all... good. Staff was rude, dismissive and just didn't seem to care. Too busy gossiping to wait on customers. I had a gyro and thebread was literally hard. I asked to have it remade. Second one was still a tad hard but ate it anyway as the staff seemed tohave better things to do. The person in the back was busy swearing loud enough to be heard in the lobby. Not cool. Inside wasn'tbusy, but drive thru was. Still it took some time to get our food. My daughters beef and cheddar looked like it had been justthrown on the bun. Really sad that people don't even try to do good work. It was a disappointing experience to say the least.Didn't feel welcome or valued. Felt more like an inconvenience. Think I'll pick a different location next time. The fries werealso way to salty. Read more

It was the worst/nasty sandwich I have ever had at a Arby's. Had to throw it away. Took 2 bites and that was all. The only... good thing was the crinkle fries. The diet Dr. Pepper was even bad. Will not be returning to this one or others at all. Wastedmy money. Read more

My husband and I stopped at the Arby's in Madison Heights Va. yesterday about 6pm there was one customer ahead of us. Two... car's went threw the drive thru. We waited for about 10 minutes to place your order, no one at the counter. When we got ourfood after 15 minute wait everything was cold even the Berger cold and way to much sauce on it. Read more

Fast and friendly service every time. Try the new Hawaiian fish sandwich?it?s good!