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Reviews for Subway in Makawao, HI

Matthew Ortman 1 year ago
1

I used to go to this subway all the time for lunch and there was a nice young man that gave impeccable service. I tried going to... dinner there tonight and there was an middle aged gentleman working. He was incredibly passive aggressive to the other workerclocking out. The vibe was already weird and he was visibly frustrated, he was incredibly impatient with me a customer anddemanded to get my vegetables as my sandwich was still in the oven, I said that I didn?t want to do that it would be toocomplicated to remember, he argued back I felt weird so I just left without my sandwich. I was really not a fan of this man?sdemeanor all in all he made me uncomfortable from the second I walked in the door. I went back to the foodland to get somethingelse for dinner and struck up a conversation with one of the employees. I said I just had a bad experience at the subway and thefoodland employee then described the man. They said it was the owner and they had bad experiences with him as well. If this istrue, I am really sad to see an owner treat his employee so bad, and then create a environment so bad that he is literallydriving customers away. Read more

Aloha Isidro 1 year ago
4

The guys that were working there Sunday 9/25 were really nice and seemed to work well together. They took care of our orders... speedily, but also did it well. Thanks guys! Keep up the good work! Read more

Christina Wash 1 year ago
1

My 73 yr old father went into subway in Pukalani yesterday afternoon. He was excited to see no one in the store and 2 employees.... One employee looked up at him and asked if he ordered through the Mobil app, which he replied no. She said they were only takingonline orders & they would NOT make him a sandwich even tho he was standing in front of them in the store. These people refusedto make him a sandwich- a paying customer!!! I am beyond disgusted and will NEVER support this company again. They denied foodto an elderly paying customer (he is not tech savvy & has no clue how to do any kind of online ordering) It?s completelyunacceptable and this company should be ashamed!! Read more

JEANNE VORHES 1 year ago
1

Major shout out to Harris and Jack. These poor kids were cranking out delicious sandwiches in over 100° and were still so nice.... I'm leaving a one star review in the hopes that the owner/manager sees this and realizes it's not okay to make your employeeswork in that kind of heat. Like seriously, go buy some giant fans or something that's so uncool, literally. Read more

robert newell 1 year ago
5

This Subway is very clean, has fresh ingredients, plus very friendly staff. Congratulations to the owner for keeping this one... open when so many other food places are closed. Read more

Sarah Mimi 1 year ago
5

The manager Chet is sooo nice! Everytime I go in here he is so professional helpful and fast. He makes my experience very... enjoyable. I will be recommending this subway to all my friends because of him. Great hire subway! Read more

Michelle Nakagawa 2 years ago
4

I ordered online for later in the day, but the email confirmation said I both ordered and would pick up the next day. I tried to... call to correct the mistake, no answer. Went in anyway and the guy almost didn't give me my paid for order. Luckily anotherworker knew about the glitch because it had happened to her boyfriend and honored my order, though I had to go through and ordereverything again in store. Not going to order online with Subway again. Read more

Garrett N. 2 years ago
4

Been going to this subway location since small kid time. Smaller spot but always solid.