Reviews for Rita's Italian Ice & Frozen Custard in Malvern, PA

The milkshakes here are tasty just kinda pricey

Always a nice treat for the kids. Lots of different options. Quick & courteous service.

Always a fun treat. I live in a state that does not have a store front. Delicious!! Fast and friendly service!!! Had the... custard and Italian ice? strawberry ???? and bananas ???? flavor. My bf had root beer ???? itailian ice. All delicious!!!! Read more

Polite staff and good parking space. Convenient location to grab a cone on a hot day.

I ordered an peanutbutter and Carmel milkshake. The shake ended up having to much peanutbutter. I couldn't even pull when it... melted. It was like drinking peanutbutter out the jar thick Read more

Rita's is always a delicious treat, even better on a hot day. The water ice flavors are tasty, more than just sugary colors you... can actually taste the fruit flavors. Read more

Who doesn?t love Rita?s already?! Am I right?! But somehow they just got a whole lot even sweeter. I went to the Fraser branch... like always because I already know the service and customer care is unbeatable. I purchased a large vanilla and chocolatecustard swirl in a cup and took it to go. I only started to enjoy it at around 8:40 and I noticed that there was way morechocolate than vanilla and I like vanilla better as it is so I wasn?t enjoying it as much as usual. So at about 8:52 I calledthe Fraser Rita?s to let them know, even though I?m a very easy going person so I certainly wasn?t looking for or expectinganything from the one mistake from them in the years I have been going. But the manager Frank answered the phone and he said tocome even though they would be closed by the time I got there and he would make it right. At that point I said that I wanted alarge vanilla swirl, another large chocolate and vanilla swirl and a large mango water ice but I would most definitely pay forall of them. When I got there, there were three girls working that night; Rebecca, Katie and Rebecca and they were amazing. Oneof them handed me my order and said that it was ?on us?. I?m blown away by so many aspects of the way they handled the littlestmistake that was probably the machines doing anyway. I feel really bad because I didn?t even have a dollar in cash on me butthis just happened and I go there ALL the time so I?ll just get them back with something substantial very soon! I 100% recommendthis branch among all the others just because of the way you will always get treated. I?m still in awe of it all. Go there andyou won?t be sorry. Read more

Always good, fast service with a smile. Remember to get there earlier in the day to get the flavors you want. No watermelon... yesterday ???????? Read more