Reviews for Zoup! in Malvern, PA
This location used to be great. Good food, quick service, very convenient. Now it's a former shell of itself. It's not even... open most days. Waited over 20 minutes for a try 2 combo...and as you all know, the soup is already made...so it's just thesandwich that takes a few minutes of prep ( and now the sandwiches only get one slice of deli meat. )This was with only onecustomer ahead of me. Sorry wish it was like it used to be.... Read more
I stopped in Zoup yesterday because I was just craving soup. They have a great variety and couldn't make up my mind so I picked... 3, lobster bisque, chicken chili and mushroom barley....all very good. Wish the lobster bisque had more chunks in it, but thatis just a wish and not a fault....Denny was very pleasant, organized and careful when packaging up my "to go" bag. Plenty ofspace to dine in, but had to take it to go. I noticed that they sell gift cards, too. Read more
I placed an order online. It was confirmed via email. drive 20+ minutes to get there for an order at 3 in the afternoon. Closed.... Website STILL says open at 4:30. Unless there was some sort of emergency, every employee there, plus the corporation should beashamed. Read more
I have ordered meditarenian chicken bowl, food is filthy, brown rice he gave was completely dry and chickpeas are also... completely dry. I am really sorry I don't want to spoil your business but please watch what you are serving. Read more
I have been to Zoup before, so I was excited that they opened one closer to my home as I have enjoyed the food in the past.... Ordering the food and receiving was fast and customer service initially was very friendly. A few bites into my salad I noticedan insect on my lettuce and put it in a napkin, after digging around I found another. I am not one to overreact, but Iimmediately lost my appetite and brought the plate to the counter. I waited a few minutes before the 2 girls working there cameout out of the kitchen and showed them the one bug as the other was already in the trash. She issued a refund, but my problemwas with what she told me while doing so (that's it's normal and they just don't wash their vegetables good enough) and beingstared down by the other employee as if I was wrong for bringing it to their attention. I hesitated on whether or not to writethis review, but these girls are a representation of your company. The convo should have ended at apologizing and issuing arefund, not an explanation that it's normal to happen, I am sure it happens, but it is still disappointing and I shouldn't bestared down to make me even more uncomfortable. Read more
I tried place for the first time yesterday. I love lobster bisque so was happy to see it was on the menu and ordered the XL to... take home for dinner for the family. What we had was not lobster bisque it was more like a seafood soup with not much seafoodin it. Lobster bisque should be rich creamy and thick. What Zoup calls lobster bisque is very thin like broth and not creamy atall. It had a nice flavor so I'm giving 2 stars but it wasn't what I had really wanted and it's very expensive compared to Wawawhich has some very nice soups. So a waste of $15 :/. Edit: Forgot to mention staff there was very friendly and attentive. AlsoCS was very friendly and invited me to try Zoup again. I will post a new edit once I try again. Read more
Great soups, salads and sandwiches. Eat in or take out, and you can sample all their daily soups before ordering which we all... really appreciate. Read more
I left 5 stars because 10 is not an option! The employees are friendly and attentive. The Chilli is fabulous!...best Chilli I... have ever had from a restaurant and the bread was baked to perfection. I defiantly recommend this Zoup location. Read more