Reviews for McDonald's in Manassas, VA
It?s Micky D?s but I still expect customer service. I was told they don?t accept app orders even though it successfully... processed. The cashier wasn?t quite rude but exceptionally dry. It took forever to get an order of nuggets that weren?t even hot Read more
Manager name Hindera at this location told me they dont accept Macdonald's App. Which a lie....
People that work as cashier don't know English to know what they have offered just point at photos. Said, see act as they do in... there county so they bring the health problems here, just go to 3 of them one will smile like chicken coop Co-op The one onMaplewood Cinderella road Manassas Park Manassas Park worser than that Read more
Hi, I would just like to say this is my 2nd time coming to this mcdonald?s and I am in shock on how they treat their customers.... Especially the managers, specifically Sonia. The first time I came I had ordered a strawberry and banana smoothie and a smallfry, when I got to the window they handed me a strawberry and banana shake, Miss Sonia came up to me and asked me for thereceipt and she said I was charged for a shake not a smoothie and i said i specifically said i wanted a smoothie not a shake andi was willing to pay the difference and she refused and got mad at me and asked me if i spoke spanish as if i didn?t understandwhat she was saying to me. i have many years of experience in fast food and customer service and one thing i?ve learned is toalways treat customers with respect and that the customer is always right. Second time i come to mcdonald?s she yells at my momabout not asking for sauce at the speaker and when she handed my mom the sauce she said ?take it? and sarcastically told us tohave a great day. Sonia if your reading this, go train at chick fil a to learn more what real customer service looks like. Thisis constructive criticism, learn to treat people the way you would like to be treated, I pray God gives you inner peace Sonia,God bless you. & always remember You get paid based off your customers. Read more
Bad customer service. Over 6 employees working and all of them are scrambling around, doing nothing. They almost never have... anything prepared, so they'll have you waiting 10-15 minutes for your order even if you're the only person there. The managerdoesn't seem to care and when people ask about their missing orders, she waves them off and says "okay just wait." rudely. Thegirls there don't really seem to care about getting anything out on time. Read more
best service ever. don?t know why people talk about how the cashiers are so mean and rude. these kids are so nice and welcoming... and always are willing to satisfy us. you customers need to take this into consideration to treating these people nice. spreadkindness!! Read more
Meat is not fully cooked taste nasty this is the worse McDonald's location ever.
I came in mall and was told they open at 10am?. How u not going to service breakfast that?s stupid