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Reviews for Pho Char in Manassas, VA

K G 1 year ago
2

Pho is good but poor customer service. They always forget something out of my order. Last few times it was my plastic wear, then... my sauces, this time it was vegetables, sauces, and plasticware. I ask the woman at the counter if my order is complete and shealways says everything is in the bags. I will be opening and unloading my order at the front counter even if it offends her. Shestares at you to see if you leave a tip and rushes you out once you pay. If my next order is not all there I will not bereturning. I dislike not trusting a company who does not pay attention to detail with orders. They love to charge full price butwhen food is missing all they say is “sorry” as if that will fix the issue. They don not try to fix the problem by refundingand item or giving you credit towards your next purchase. Customer service needs improvement. Read more

sankeerthana konduri 1 year ago
1

Not even 1 ??Worst service ever we had. Food was ???? no good. We ordered Basil Fried Rice (Chicken & Veg) , Chicken Pho .. none... of them were tasty. Thai sweet tea was a BIG no! Staff weren’t interested in even giving us silverware and plates. The placestinks. We went around 8pm and they started cleaning the floor with Lysol ( I think ) , we couldn’t have our dinner happily. Idon’t recommend this place at all. Read more

Ekaterina Lobanova 1 year ago
5

I’ve been ordering take out from this place very often lately. Not once was I disappointed! Today I decided to get a smoothie... as a sweet treat after pho - OMG I’ve been missing out on this goodness the entire time! It’s refreshing, delicious andtastes so good in this hot weather! Absolutely delicious pho! Huge portions Read more

Sheila Silva 1 year ago
4

Food is good for quick bites. Soup is really flavorful and generous portion too. Fair in pricing service is ok.

Dinh N 2 years ago
3

The short of it is that the Pho is the best/legit thing we ordered, all else was Americanized and service is minimal. Order:... edamame, viet egg rolls, chicken teriyaki with rice/salad, grilled chicken rice, veggies, and pho. Except the pho, everythingtasted unauthentic and Americanized which was surprisingly disappointing. I know it's tough out there in the restaurantindustry but it seemed like the staff was lifeless, not mean, not rude, not happy, not attentive. Just minimal. I feel forthem. They definitely have a lot of take out orders which is great to keep their business running Read more

J. 2 years ago
3

Ok so we’ve dined at this restaurant twice now in the span of four days. The food is very good snd I highly recommend it.... However, I had to downgrade a five star rating to three stars due to service quality and bathroom cleanliness. Although thebathroom is largely clean, the smell of sewage was overbearing. Additionally, we can’t help to notice that the service is veryawkward and slightly rude. They never look you in the eyes and when they serve you, they do it so aggressive and impersonal.I’m a few instances they set down your food and run away without asking if you need anything. They even tossed the check at mytable as it landed and slid on the table. I may visit again for the quality of food but I feel like they don’t appreciate ourpatronage and would rather we didn’t come in. If you like Vietnamese pho, this place is great. However, don’t expect servicewith a smile. I think they’ve become used to the convenience of not having to be cheerful and blaming it on Covid. Read more

Caz Bitz 2 years ago
5

One of the best Pho places we have found. The Pho Char was very nice and clean. Staff were efficient and polite. We had summer... roll which I love, fresh and not sticky. Not keen on peanut sauce but Siracha helped with that. I ordered combination Teriyakiwith salad and rice. Really liked that too. Rice I don’t eat. My hubs said it was good. Big pot of Jasmine tea. Oh happyday. This is probably the only place I have been to where the food looked like the pictures in the menu. Impressed. Prices aregreat. Definitely not over priced. Will be going back again. Read more

Emilie Lumi 2 years ago
5

This restaurant is AMAZING!!! The food is so delicious and the service is AMAZING!! I ate there for the first time yesterday and... I can’t wait to go back!! I started off with some dumplings, they were so soft and succulent and the sauce that came with itwas so good definitely homemade or something. I then had the teriyaki chicken and it’s was so tender and flavorful(definitelytry it out)! On top of all that I still order some pho which was the BOMB! The portions are so big I actually had to take somehome. On top of all this it was only $26 !!!!!! The place is small but it’s got such a homey vibe and the decor is cute. Ithink I’ve found a nice little place.You have to enjoy the little things about life that make it great and this is one ofthose things (or place !) Here are some pics!! If you’re looking for a good place to try out hit this place up!! **I forgot totake a pic of the pho :( ** Read more