Reviews for Tropical Smoothie Cafe in Manassas, VA

Worst Tropical Smoothie I have ever been to. My first and last. They over here serving slushy?s not smoothies.

Love this place but today was great, I forgot to scan my rewards and they gave me the receipt anyway. I thought it was very... nice! Read more

I ordered a Watermelon Mojita Smoothie. After, the group of 3 men who ordered smoothies and food after me received their order... prior to me receiving mine I inquired about the delay. I was told there was a lot of to go orders. I informed the man on theregister that others had ordered prior to me and received their food, he asked about my order. He told me that it would becoming. Several additional individuals that placed orders after me received their orders. A worker came to the man at theregister and told him something about my order. The gentleman at the register told her to prepare my smoothie. The gentlemannever told me what occurred or apologized for the delay. The delay was ao long another customer apologized to me after hereceived his smoothie. Once I finally received the smoothie I asked for the lime straw that I thought came with it. The man atthe registered told me the lime straw doesn't come with it and the poster doesn't state anything about the lime straw. Goodcustomer service would have been to apologize for the delay in receiving my smoothie and give me the straw. Obviously, customerservice is not a priority at this location. I will no longer visit this location. Read more

Ordered a sandwich meal with a smoothie and it had no bacon in it. I understand that mistakes happened, but when i called i... talked with the manager and he did not want to do anything about it. He literally just told me "big deal it's just some bacon"and did not offer any resolution and did not even apologize. On top of this i paid for protein on my smoothie and i could nottaste it. I cant prove there wasn't any, but considering the rest I'm not surprised if that was intentional. This has to be oneof the worst customer services I've received in my life. They just lost a local frequent customer. Read more

We really enjoyed this place. Service was good. Order was prompt. Location was clean. I would definitely recommend this place.

My wrap wasn?t cooked, the rice is still hard and the entire wrap is cold even the shrimp. This is the worst tropical smoothie... I?ve ever ordered from, seriously not even sure how they are still open. Read more

The employees definitely are undertrained, multiple times there have been incorrect orders. They care more about quantity over... quality. And the owner, Alex doesn't have any good customer service skills at all. This place should really be under newmanagement. Read more

FRESH FOOD, SUPER FRIENDLY STAFF AND NO WAIT. A LITTLE DISAPPOINTED THAT MY SANDWICH HARDLY HAD ANY LETTUCE ON IT. OTHER THAN... THAT I WOULD DEFINITELY BE BACK. Read more