Reviews for Dunkin' in Manchester, NH
Quick service today and the staff was nice today but that's not always the case.
The drive through moves fast, fresh donuts and good coffee. The bagels are not always toasted even though requested
A 10 minute wait for a coffee is ridiculous. Intelligent management should be able to solve simple problems like this.
When my Husband and I got to the first window, the person at the window was very short with us, told us our total and shut the... window. We didn?t think much of it until we pulled up to the second window and waited for our food. The food was fine but whenwe finally received it after 5 minutes of waiting at the window we were met by the same lady again. She abruptly told us ?Nexttime don?t pull up to the next window, NOBODY told you to do that.? And slammed the window shut again. The Husband and I work infast food, so we understand people have bad days, but this lady was unnecessarily short with us. Mind you we were not told topull up, BUT we were not told to stay at that window either. You go to a fast food place that has two windows it?s common to goto the second one for food. I wouldn?t be as upset if we hadn?t been told every other time we?ve gone to this location to pullup. We didn?t not know, and and we?re greeting with an attitude for our mistake. Read more
As a former fastfood worker (BK Lounge in Keene), I understand it gets busy and this isn't a restaurant for the filthy 1%, but... the bagel spread was just a blob in the middle. If the blob had been a tiny bit wider I could've smushed the thing flat. Alsoone time there were no rugs and it was snowy. 70% of people did that thing were you don't slip and fall but you almost do. Insurance frauds ignore this. Read more
Very slow and sloppy service. The drive thru is always packed, because the staff locks up the dining area and can't order inside... when you're in a rush to get to work at 8AM. So they make your life more of a living hell. I waited 20 minutes for the line tomove. Was going to back out of the drive thru and go somewhere else to get breakfast, but was already too late to make a secondplan. They really need more help over there. Otherwise, friendly staff. That's about it. Read more
Can?t take a simple call in order the night before for 3 dozen donuts. Picking up at 6:00am He would rather me order in the... drive through line in the AM. I?m sure that person working is going to like that the busiest time of the day? WOW! Zero goodservice anymore. Read more
Ordered 18 minutes ahead online and order still wasn?t ready. Seems pointless to have online if it?s gonna take 20 minutes for... it to be ready. Read more