Reviews for Papa Johns Pizza in Manchester, TN
The people are great they fixed my food just the way I wanted it
I am very disappointed I couldn't order a carry out order I called at 10:06 pm I call and they tell me until 11pm it's only... delivery...no carryout orders allowed..this is very disappointing when it's business and money?? Read more
Great customer service today. I messed up and ordered 3 cheese pizzas online instead of 3 pepperoni and they corrected my order... for me very quickly! Read more
very good service. the other day I was attended by one. woman.not.very.friendly but later when she gave me my pizzas they were a... little more friendly remember a smile makes a difference Read more
So now ordering pizza locally has been outsourced to a call center? This is ridiculous. I understand staffing shortages... however trying to order 1 large pizza tonight was more than painful! The website was not working properly and would not let meupdate my address, and it would not give details as to why the special coupon was ringing in at 2 dollars higher thanadvertised. So we called instead and got someone who has a difficult time understanding English and he had difficulty enteringmy address properly. After hanging up and calling back again (since he could not get it right and was trying to deliver to myold address two hours away) we got a second person also with difficulty speaking English. My order was taken correctly withcorrect address, however after attempting to order online and via the first phonecall this aggravating process will probablypreclude me from ordering here again as it took 24 minutes to accomplish! I also learned that they now charge $2 for puttinggarlic parmesan on your crust and the delivery fee is $4. The total for one large specialty meats pizza with coupon special of$14.99 costs over $25 after taxes and fees. Insane. Read more
There was a issue with my order, i called and spoke with Adam the general manager and he jumped right on the problem and fixed... it immediately!! The delivery driver Teri was so sweet and she had amazing customer service. Over all from the service from bothof them I was very pleased. Read more
I ordered 3 pizzas and dessert through the app, then went to pick up my order. The restaurant was clean and the staff were... incredibly busy. I waited for a little while, but then a nice girl handed me my pizzas and dessert. I didn't check my orderbefore I left, but thankfully everything was made exactly how I had ordered. Read more
Love papa John?s, but this location has made me and my family sick the last three times we had it. It?s only this location.