Reviews for Baskin-Robbins in Manhattan, KS
Nice place! There are so many flavors to choose from. My only suggestion would be to fit in more seating. When I last went... there, it was very busy, and there was nowhere to sit. Regardless, I liked it, and would definitely recommend it to others. Read more
The store can use some updates but the ice cream and service is always the best.
My favorite Ice Cream Cake here in town :) Will share ya?ll the different flavor I will get for the week. Will see which flavor... am gonna try next week ???????????? Read more
The ice cream is always good, but thr service at your location is wonderful.
The last couple times I've been here the ice cream has not been cold enough. They must keep it just below freezing to make it... easier to scoop. But by the time you start to eat it, it's already half melted. Read more
The icecream itself is phenomenal. However, the customer service needs some work. The lady that served us was very flighty and... ready to get us out the door. On top of that, she got 3 out of 5 of our orders wrong. We told her 1 flavor and then she would goget it and then come back and we would tell her the next flavor. So, the lady that served us did not know her flavors.Unfortunately, we weren't paying attention to make sure it was right, we noticed it was wrong when we walked out the door. Read more
I've been a major fan of Baskin Robbins ice cream for decades. However, lately I've become extremely irritated with the service... at BOTH locations (Junction City & Manhattan Kansas). I don't mind paying a higher price for their specialty ice creams becausethey are so delicious. What I'm angry about is the smaller amount that is put in the hand packed pink plastic quart sizecontainers! The past 4 times I've ordered ice cream in those containers, they've ALL been filled 1 - 2 inches BELOW THE LID! SoI'm paying the higher price for service and a little extra effort to hand pack the pink quart containers WITHOUT getting mymonies worth. I'm very specific when I place the order, that it be packed to the rim and the attendants appear and/or sound tounderstand my request. Yet when opened at home, once again the amount in the container is less than it SHOULD BE! I'm gettingtired of calling the store back to get it corrected. Why can't the employees do it right the FIRST TIME?! Where is their workethic, conscience, pride in their abilities?? I truly hope a few managers read this AND do something about it. Read more
Clean shop with friendly and helpful employees! I love Baskin Robbins all year, especially in winter, when they have the best... flavors: Winter White Chocolate, Love Potion 31, and more. Read more