Reviews for Marco's Pizza in Mansfield, OH
Driver's, staff and management are top notch. Always enjoy conversations with the drivers. Fast friendly and great service!
Food was fine the service however was atrocious. They were trying to close about 40 mins early and had an attitude with people... for even trying to place orders. Read more
Absolutely love the pizza here! Streak and cheese pizza was tried it was delicious, also love their square deals!
Ordered a Salad and Cheesey bread. My salad hadnt been made when I got there to pick up my order, which I didnt mind. What I... minded was the young lady digging her unwashed bare hands into several containers one after another while making my salad. Toldthe manager while I was there and got a sorry. I went to the website the day I ordered on april 22, explained what happened andon the 24th the district manager replied and I sent all info requested to the district manager who also apologized and said shewould refund my money. To date (May 19) I have not gotten the refund I was promised and NOTHING has been resolved. The districtmanager keeps giving me excuses and telling me she is going to "look into it". The last time she responded was May 9th and Imessaged again on May 13th to inquire about her findings and here we are 6 days later with no response. Marcos nor the districtmanager seem too bothered by the fact that an employee was improperly handling food (there were several boxes of gloves withplenty in them, hanging on the wall right infront of the employee. So not having any isnt an excuse and being " short staffed"isnt either. You have to handle food properly no matter what. That is the business youre in) because nothing has been done aboutit. If Im being ignored about improper handling of food and the district manager cant find 5 minutes to do what she said shewould, she definitely hasnt corrected the issue in the store. At this point Marcos will likely be getting a visit from the localhealth department and it will take way more than refunding my money to make me ever go back. Edited to add that still afterMarcos reaching out here and forwarding my issue to the appropriate people, I have heard NOTHING from anyone. Read more
ordered pizza for my kids tonight and paid for but never received the side of banana peppers?. now a kid won?t eat dinner. when... i?m paying a delivery fee and tipping my driver good i expect to receive everything i order. Read more
I have always liked Marcos big square deals but this location is hit or miss... a lot of the time the pizza is great and other... times it looks pretty rushed. To put the photo into context, I ordered this pizza with light sauce. I am editing my review sinceI have had good pizzas the last few times I've ordered Read more
So I read the review that said she was originally from NJ and just moved to OH and was always disappointed with OH pizza and... then had Marco's and was pleased. Well I am now seconding that opinion!! I am originally from NY/NJ and this is BY FAR the BESTpizza I've had the pleasure of eating since I moved here THREE YEARS AGO!! The sauce, cheese, crust, toppings are allOUTSTANDING. Two thumbs up ???????? and five star ???? ???? ???? ???? ???? rating from me!! Will definitely be my "to-go"pizzaria!!! I'm in LOVE ???????? Read more
The delivery guy with bright blue eyes and white hair is aquaman daddy ????, also their food is tasty.