Reviews for Subway in Mansfield, OH
Thanks for not only great subs, but helping me to have it the way we wanted them!
Fall soups are phenomenal the woman who served us today was amazing very friendly good service best soup and croutons :-)
They would not redeem my $25 gift card she said maybe her computer was down or something I call it a fail should have went to... Jersey Mike's Read more
They were very helpful with my ordering as I had not been there in a while. Quality was excellent
The line was very long at lunch time on a Wednesday. The staff was efficient and got us all through quickly. I was very specific... with what I wanted and they made it just to my liking perfectly. The place was very clean. Very good experience, very reasonableSubway prices. Read more
By far the most attractive subway I've ever been to appearance wise, always clean. Staff is always friendly and service is... quick. However I don't believe they participate in all of the deals amd rewards as they are independently owned, they remain mygo-to when I want subway though... Read more
Always enjoy this location. The staff was accommodating and hard at work the entire time through a rush. They did a great job... with our food and made sure to get the perfect amount of toppings on each one. Will definitely be returning. They also have adrive-thru for added convenience. Read more
Story time: I went in today to grab a quick lunch for my wife and I. I asked for two sandwiches, a 6-inch and a footlong. I?m at... checkout, and the employee has three footlongs bagged. I let her know I only asked for a 6inch and a foot long. She bags the onefootlong I ordered and looks around trying to find the 6-inch. She finds it and I check out. After arriving home, my wife opensher 6-inch to find a completely different sandwich than I had ordered. So I drive all the way back to get the correct sandwich.Once I arrive and explain that the sandwiches must have been mixed up, I am met with a blank stare, and the employee seems tonot understand that I?m returning the incorrect sandwich and trying to pick up the correct one. Another employee shouts at herand explains that I?m trying to get the sandwich I ordered. So she passes this task off to another employee (there are three orfour people on shift, but the service seems scattered) and this employee scans down the line to find my sandwich. They end upfinding it, but it?s a foot long. So they go to cut and throw away half of the sandwich. I say, ?you might as well give me whatyou made, but I?d like a refund on the 6-inch for having to drive all the way back to return this and being given quite poorservice. Blank stares. ?We aren?t going to refund you, sorry. We?ve had a stressful day.? I explain, ?Ma?am, I?ve worked in foodservice for over three years and when a customer is put out like this and given subpar service, it?s considerate to refund themfor all the trouble.? She responds, ?No, we aren?t going to refund you.? So I drive home and return to my sub that has gonecold, my wife is starving, and I wasn?t given the courtesy of a $4.99 refund for this whole ordeal. Subway on Park Ave W, youneed to figure out your service please! Read more