Reviews for Firehouse Subs Mansfield in Mansfield, TX
Always order the same item, the BLT. Always fresh, taste is always consistent and the greatest personnel.
Great gluten free options. Staff will be mindful when preparing if you have to avoid cross contamination
The staff is very friendly and the atmosphere is fantastic. I also quite enjoy the large selection of drinks from the drink... machine ???? Read more
I normally LOVE firehouse subs, but this location has lost my business. We wanted FH for our rehearsal dinner, so we did a... catering order for it. I came in to the location a week before to ensure we had it correct, and that they had the correct timesfor pickup. We spent $220 for everything. I then called THREE TIMES the day of my rehearsal to ensure it would be ready and wasensured that my bridesmaid who was picking up just needed to come in with my name and what we ordered. Each time they told meshe was good to come in and they would have it ready for her. She then gets there to pickup and they refused to give her theorder without an email confirmation. I was not given one because we ordered in person. I then had to stop what I was doing forMY WEDDING, which was already stressful enough to ensure I had everything, to call and figure out why they were not giving thefood to us. They claimed they didn?t know what I was talking about and why I didn?t have a confirmation. They finally gave usthe food and hour after pickup time. No apology, nothing for what they did. Making my rehearsal dinner late and me stressedbecause of it. Plus they did not even give us plates, pickles, ect. and I had to call back for them to give us some. Horriblycustomer services on the teams end for this deal, especially since no one seemed to care about me, or the people picking up thefood for us. Read more
What kinda service is this can peep tell me?? Got a burnt meatball covered by the sauce. They tried to hide the super burnt not... edible meatball under the sauce so no one would know. How can you serve that to people?? It should have been thrown straightinto the trash. The server need to ask themself this question "do they think it's edible and or will they eat such a thing ifits given to them??" I mean we pay for the food you know it's not free at all so why would you sell someone something that can'tbe eaten??? Thats trashy service, if you can't make food don't work at a food service place or if u happen to messed up the foodthen wouldn't it make sense to redo it instead of selling it to peep?? Even frozen food in the grocery isn't burnt like that tobegin with....I'm confused... lmaoo Read more
I've eaten here 4 times since moving to the area, same sub made the same way. The first 2 times, they were great, the last 2... times got progressively worse. This last time(yesterday) I ask for extra bbc sauce(I got none at all), no salt and pepper, oroil and vinegar. I'm really on the fence at this point about wasting 13+ dollars on a sub that keeps getting made incorrectly. Read more
This place has tasty sandwiches. It is a little overpriced for the size. Friendly staff. Did that took my order needs to learn... how to spell though lol. Read more
Great experience and food. The sweet & spicy balls sandwich is yummy. I took it to another level, w/ lots of veggies. My order... was on time and sooo good y'all. I highly recommend. Read more