Reviews for MrJims.Pizza in Mansfield, TX
Love the pizza, but using Door Dash when I place an order on the Mr. Jim's website is horrible. Door Dash takes way too long to... deliver, and the food is cold when it arrives. It was better when Mr. Jim's delivered their own pizza instead of relying on DoorDash. If I wanted delivery from Door Dash, I would have ordered through Door Dash!!! Come on Mr. Jim's, you're better than this. Read more
I?ve tried giving them a few chances and each time there?s something. We?ve had undercooked pizza incorrect toppings etc. . ... Last night We ordered delivery at 4:40pm message stated it will be delivered 35-45 mins great! We wait it?s been an hour wecalled the store twice they kept saying it would be leaving ?soonish? we finally cancel the order after an hour and a half andour pizza still hasn?t left the store. We go somewhere else for dinner then I receive door dash notifications at this point 2hours later after I placed the order they still sent the pizza it go to our door at 6:55pm We will not be giving mr jims anymorechances 2 hour delivery is unacceptable! Read more
Nothing like pulling out a long hair baked into the pizza ???? very disappointing considering the other piece I tried was very... tasty. Wings were very rubbery and not appealing. Read more
This is the worst pizza parlor I have EVER been to I feel like someone robbed me with a freakin cash register how can you... justify charging someone $20 for this Read more
We've given this place at least a few shots and have been disappointed every time. The dough tastes like bread instead of a... pizza crust, there was hardly any sauce, the crust was doughy and undercooked, and the meats were burnt/charred. Not a goodtaste or overall experience. The cost was normal but not worth the results. Read more
I really don?t post negative reviews but in this case I am not a happy customer instead of going to my original spot ( jets... ????) I decided to stop into Mr.Jim?s pizza in Mansfield and asked about the coupon specials only to find out you only get thatprice when ordering online and that was the preferred way to order there pizza I then explained I didn?t know that rule andoperating procedure I also ordered the one ????? and only special they had in the spot 13.99 plus a dollar extra if you wanted aspecial pizza ???? I ordered the sticky fingers so a extra dollar I paid but my kids only eat Bacon ???? so I ordered a lg bacon???? only to find out it was the same price but instead of the lady stating that and offering me the special I ended up payingthe same price so I asked if I could still get the 2 liter that was part of the special and she said she couldn?t change myorder and it had been placed and paid for so I just excepted there rules but I will not be returning but I did get greatcustomer service in the end when I was leaving from Elizabeth! Read more
We wanted to try a new #pizza place, so we gave Mr Jim?s a try. Overall very unimpressed. 1) wings were undercooked (rubbery not... crispy) 2) crust was underwhelming, both ?original?, and ?d?lish?. 3)pizza toppings like ham were overly processed 4) dressingand extras, like garlic butter sauce was pre packaged. We?re not likely to try another. On to the next. Read more
If I can rate 0 I would! BEWARE! If you order from this location make sure your order is RIGHT. Because we ordered and it was... wrong and instead of the store manager fixing it we were put on NO service NO delivery list! Just like that! Worse customerservice ever! Im not even mad there are plenty of better pizza places around! Just speaking from a buiseness point of view youshould take a better care of your customers instead of just placing them on no service list and then being rude about it! Theaudacity though lol! Read more