Reviews for Panda Express in Mansfield, TX
This place is garbage, stay away! $10 for a cold tasteless 2 meat plate that?s barely half a spoon full. Beef and broccoli was... just 2 pieces of broccoli and one piece of beef! You can pay $2 more and go to the all you can eat chinese buffet next to theroadhouse in Mansfield! Don?t waste your money on this place! The employees are rude too, asked for a condiment and they rolltheir eyes. Read more
This place was so cold inside that several people actually walked in, stood behind us, and walked out complaining about how cold... it was inside! Two servers behind the counter simply laughed it off and shrugged their shoulders! Every member of the staff,ALL FIVE OF THEM, we're wearing jackets! I asked if they realized how cold it was inside and that's why several people wereleaving. That's when they shrugged their shoulders and laughed again. That's when we left and walked next door, literally 50feet away, to In-N-Out Burger, where we sat down comfortably for an hour and enjoyed our meal. As a bonus, we even saved anadditional $10 on what we would have spent if we stayed at Panda. Not only did Panda lose our initial order, they also lostseveral other customers that night. What's even worse than what they lost on a single night from us and others, due to theirpoorly trained front-line staff and horrible customer relations, Panda will now experience what is known as the cost of "futurelost opportunities" as a result of this review. It was too cold to eat inside, but their lack of customer service was evencolder! OUCH! I've been to the original Panda Express, and my wife and I have been customers for more than 20 years! DOUBLEOUCH! Hopefully someone reading this is higher up with management at Panda Express and cares more about losing revenue frompoor reviews than the public-facing frontline derelicts losing them money and costing them life-long customers! Read more
I ordered Broccoli Beef, Orange Chicken with fried rice. Food was BARELY luke warm and tasted like it had been sitting out for... hours. The fried rice was cold and mushy. This place has consistently gone downhill in the past 2 years. I?ll never be backagain. Do not waste your money. EDIT-less than 2 hours after eating this food, I had severe stomach cramps and spent a good partof the rest of my evening in the bathroom. I repeat-I will NEVER go to this horrible place again. Read more
We drive 11 miles to this Mansfield location despite living right around the corner from the one on Little Rd which rarely... serves full menu after 8:30pm because they run out out of items like steamed white rice, Kung pao chicken, egg rolls, etc. Thelocation in mansfield is a totally different experience. Friendly staff, and even though they're usually very pretty busy, thedrive thru line moves fast. This is one of my favs. ???? Read more
One of the best Panda Expresses I have had the privilege of dining at. Wonderful staff that greet you when you enter, not a... long wait to place my order, and my meal was hot and tasted great. I had a plate with two entrées, black pepper and teriyakichicken, rhe portions were large and it was all I could do to eat it all. I left there full, with my hunger satisfied and asmile on my face from the overall joyful experience I had. Highly recommended Read more
Hard to call it rating an experience when there wasn't one. I pulled in the drive thru at 9pm, 1hr before drive thru closes, and... asked for a family meal. That's 3 large portion entrees and 2 large sides. They told me they did not have enough food to fill myorder. HOW?! How are you open for another hour and you do not have enough food to feed a family of 4(serving size for the familymeal)? What a joke. Read more
They did me dirty one, two many i can't forgive this. Nothing but broccoli they should've told me they didn't have that. I... would've went double orange chicken.???????????????????????????? Read more
This place has gone downhill. I tried to call instead of making a complaint online but no one picks up the phone. They must... not have a manager on duty. Tonight was very frustrating when I saw my food. I should have read other peoples reviews but I ?veordered here many times and always had decent amount of food for what I ordered. I even ordered an extra meal today and itstill was enough food . I ordered the 2 entree 1 side. The entrees were about 2 bites of food and the side was not full. Thequality of food tonight was also warm not hot by the time I came home. I live 2 miles away. I guess Panda Express does not careto train there employees properly that?s why I had such poor servers packing my food. I will have to do buffet takeouts fromnow on if I want Chinese food. The quality is much better from a restaurant instead of fast food. Read more