Reviews for Mi Familia in Mantua Township, NJ
Do not order from here. I order from here at least once a week. I received a cold hard reheated pizza. I called back to tell... them and the girl on the phone Allie was rude to begin with. She told me that the pizza was not reheated and it was sitting upthere on the oven. And told me i got what i ordered. Then she put the delivery guy on the phone Cody. He was rude to begin withbecause he was mad he didnt get a tip. I drove the pizza up and i told them that i just called about the pizza. And theyimmediately had an attitude. A older gentleman came from the back and started yelling at me. Then cody came back and continuedto yell at me. They threatened to capp the cops on me when i was not doing anything. All i asked for was a new pizza or my moneyback. I will never be ordering from here again. Read more
Best salad's I've ever had!
Marci said ?Great food and they give you a lot,? as she ate her leftover chicken parm. This is nothing new to me being from... the neighborhood .???? Read more
Great local business serving great food. Never had a bad meal. Try them, you'll like it.
Incredibly friendly customer service?every single time. Food is amazing?especially the baked penne vodka with melted cheese on... top ???????? Read more
This place has been our go to place for almost 8 years, maybe more. Numerous mistakes over the years, however, that happens and... you continue to give a business second chances, maybe more! Why? Probably to support your small hometown businesses, I don?tknow anymore. Well, last night my daughter and I were in the mood for DRY wings?. which I always order when she wants wingsbecause she doesn?t like sauce on them. My wife ordered and reminded the employee to put the sauce on the side- wings must bedry! The order arrived and they were covered in BBQ sauce. This is not the 1st, 2nd, 3rd or even 4th time this has happened. Butlike I said, mistakes happen and we continue to go back. This time things changed! It changed when my wife called back toexplain the issue and supposedly the employee thought she heard my wife say the ?f? word? Ironically, this is the same employeethat rushed my wife through the order and off the phone. Perhaps if the employees taking the orders spent more time listening,the orders would be correct AND customers would not be told they say things they didn?t! When the correct order arrived (the2nd time) there was a note for us! I attached a picture for you to read. After reading the note, which I thought was odd, Icalled and spoke to the Assistant Manager on duty. Quite frankly, the AM doesn?t feel customers are important to his success. Iwas told they?re sales are up 45% and it?s ok if you never come back. He obviously doesn?t understand that I am the customer whois helping build those sales. Businesses like this only hurt themselves. There is lots of competition out there and now is notthe time to push customers away! I will now take my business elsewhere and I?m sure our other hometown pizza shops will behappy. Read more
Pretty good wing spot, especially for the garlic parm. Didn't get a chance to try the pizza or ice cream yet, but they looked... good. Large portions in a pretty average price range. Read more
The cashier was barking orders at the customers and when asked about it pointed at this young girl (who was right there in... earshot) & who was clearly new, and said she's mad because she keeps messing up! How demoralizing to that poor new employee! Iwon't be back. Read more