Reviews for Starbucks in Marana, AZ
Needed coffee for a conference. Called in my order the day before and it was all set for me at the time I needed it.
Wow just went to the new one off silverbell and staff needs some more training!! I was the only one there I ordered 2 cake pops... drove to the window and asked to add two small waters. Usually I wouldn't add to my order but again no one was in line inside orout and my two kids asked for water. She seemed annoyed got me the waters then I asked for straws and she rolled her eyes.Honestly don't work in customer service if you don't want to serve. I usually can't give starbucks enough compliments but thisgirl was beyond rude. Read more
Closes at 8 @725, first I was ignored by 2 people one doing inventory and the other cleaning parts) then I was told all the... machines for hot items were "down". Only frapachinos and cold non coffee items available. Nice! FYI Read more
I have been there 4 times in the morning when they should not be out of anything yet. Never have I been able to get a Nitro... brew. Today I couldn't even get a cold brew pumpkin latte. The morning crew said the evening crew is supposed to have it readyfor the morning crew. Where is the manager making sure this is done because obviously it never is! Today is the last time I willgo there. I will drive a little further to go to Arizona Pavilions Starbucks. Read more
Been coming here 6 years. Slowly getting worse and worse. Eve is an absolute tragedy, she really needs to stop being left alone.... I get completely ignored when she's working and charged extra for things. On top of absolutely no personality. She needs to havea partner. I'm tired of this place going down the drain. EDIT Turns out Lexi is not much better. And a couple days ago I came inone minute after 7 (they're supposed to close at 8) and got turned away because they closed at 7 that night. I drove 20 minutesaway to go there. I keep getting terrible fldrinks that aren't made right and midding ingredients. I'm don't going there. Read more
Starbucks coffee speaks for itself, but the staff at this location are the real stars! The customer service is always amazing... and the staff are fantastic. I love getting coffee here over any other Starbucks because everyone is friendly and helpful. Fivestars for the crew! I will keep shopping here because of them. Read more
The girl working was grumpy. It was the end of the day & she didn't seem to want to make our drinks, like it was a huge... inconvenience for her. I ordered a green tea late, as I often do, & had her make it in my thermos for hot drinks. She hands itback full of ice. I tell her I didn't ask for it iced, she tells me it only comes iced. I say that's not the case & she says,well I only know how to make it iced. She doesn't apologise or offer to remake my drink. I tell her that if she can make a hotlate, it's made the same way. She looks at me like I'm an idiot. So I ask her to at least remove the ice. She reluctantlydoes. I stopped at Starbucks because I know I can count on getting a good drink & good service there. This was the worsttreatment I've ever gotten & clearly this girl lacked training. I was making jokes trying to connect & cheer her up, but herattitude was sour. I was really looking forward to that hot green tea late, it was a disappointing stop. Read more
Fast service and staff are all very friendly.