Reviews for Studio Movie Grill in Marietta, GA
I went to see the new Thor movie. I wouldn’t recommend to come when they’re busy because the service will fall flat, but I... started going when they aren’t busy, and it’s far more enjoyable. The food portions are a little small for the price, andtickets are expensive, but it’s a nice treat for yourself. Read more
The seating could be more comfortable and the wait staff never came to refill our drink after we requested it twice. Also, the... beef and chicken Nachos were not tasty the meat was hard and for the amount of money spent food and service could havedefinitely been more pleasing. I was not satisfied and neither do I have to go back for a return visit. 1st time visiting and itwasn't anything exciting to make me want fo return. Read more
Tonight is the last night I’ll be coming to this theater. The service is consistently trash. I either never get my food/drinks... or help, get it extremely late, or some other issue. I come here VERY often, but it’s always something. & I never complain. Aweek or so ago I came here and ordered food and a drink before the movie started, at around 8:50 pm. 40 minutes later, no foodor drink so I asked about it and they told me the kitchen was closed. How, if I ordered food and never got it? Also 50% of thetime the theaters are dirty. I come to this theater because they have reclining seats and food. That’s literally it.Furthermore, this is a place with auto gratuity so apparently that means it doesn’t matter the level of service they give. Iam very simple and not difficult and do not ask for a lot. But you will ask the staff here for simple basic things (like napkinsor utensils) and spend the majority of the movie never having them. Mind you, I mostly come on weekdays when the theater isn’tpacked. Why can’t I get bare minimum service? I came back tonight to watch another movie and ordered nachos.. NACHOS .. theycame out an HOUR LATER and it was a half plate of nachos that someone threw together. I sent the nachos back. I’m starving andI came here for dinner. It’s annoying that I didn’t get to eat. Management and staff need to be trained properly because alot of the staff don’t know what they’re doing. It’s becoming a consistently bad experience. Read more
This was my first time going and I really enjoyed being served food while watching a great movie. The seats can be let back and... they have trays to hold your food. The menu has something for everyone. I recommend reserving seats online so that you will havea guaranteed seat, especially if the movie is popular or you have a large group. My only complaint is that they fixedeveryone’s food at the same time, so my food wasn’t as hot as I would have liked by the time I received it. But, other thanthat it was a great experience. Read more
We had kid's playdate to watch movie today and it is amazing! Soon as we arrived, the staff greeted us and very easy to access... our booking for our movies. The seating is very comfortable with little table for drinks and popcorn. It looks like there isthe bar and restaurant outside the theater for food and adults drinks and it looks so fun for girls night out! Definitely needto come with my girlfriend. Read more
We have been here before and never had an issue! Good food. Comfortable seats. However this most recent time ???? it was... horrible. The theater wasn't that busy as it was a weekday. But we couldn't get our drinks for like 45 minutes. Then they forgotmy child's food and I kept asking everybody where it was, pushing the red button and he didn't get it til about 1 hour into themovie. While the rest of ours came out in about 30 minutes. So our food got cold waiting. To spend $150 in total was superdisappointing for what we received. The waiter kept adding a bunch of things on, do you want an extra patty, you want this,asking my kids if they want dessert before we ordered food.. like if we could just get our children's food out next time beforewaiting an entire hour, that'd be good enough!! Chairs and tables were really sticky this time too. Read more
I've been here a few times and the experience has always been a bit up and down. Most recently we went to see Sonic 2 with the... entire family. As usual, the food was delicious and we had no complaints about the menu or execution. The servers were verypolite and professional while we ordered and throughout the serving process. However it feels like the timing and details ofthe service could be done a little better. In a movie packed full of families with children of all ages we ordered meals anddrinks for small children and the drinks came out without lids. We had to request them after the drinks were brought out. Alsothe servers came back to close out checks right at the climax of the movie. This seems to be the standard process as it hashappened to us in multiple movies here. I would love to have the voice to close it out at the time of placing my order. Whilenot a big deal for me during Sonic 2, this has been a major annoyance during a more fast paced action/thriller for adults. Ireally do enjoy the "dinner and a movie" experience but it feels like this theater leans more towards the dinner side. Read more
I was there for a special event and I was expecting an amazing experience based on the pictures. Upon arrival we were greeted... and went to the bar until the show started. On my husband's second attempt to get a glass of wine, one of the bartenders keptlooking at him and refused to take his order. Eventually an older lady took care it. We were given two different theater numbersand when we got to the correct one we were told to go back to the bar because they were still cleaning. When we finally made itto our seats, there was almost an hour wait due to technical difficulties. I understand that can happen but that's a long time.When the runner took our order, he got mines completed wrong, but I dealt with it because I don't think complaining would'vematter given it was a free event I attended. The major issue was that the food was cold-not even a little warm. For the companyto spend so much money on an event at this theater,and for it to look so fancy, you'd think the service and dining experiencewould be above average. The only good thing besides it being a free event was the reclining chairs made it a comfortableexperience while watching the movie. Read more