Reviews for Papa Johns Pizza in Marion, IL
Cody has no business being a manager. I order pizza every Friday and will no longer be ordering here as long as someone like... this is running the place. Things happen but how they are handled is everything. I don't take kindly to a manager using God'sname in vain either. Read more
I ordered 6 large pizzas for delivery. I received 6 small pizzas. When I called the local store the manager said it wasn?t... there fault. I had to reorder 6 large pizzas and pay again. After being promised the new order in 30 minutes I received themI 70 minutes. Our dinner gathering was ruined without an explanation!! Read more
Even after we called again to make sure about the same mistake they do every single time, the pics show it all. Literally not... edible! Read more
Pizza had a dead fly cooked in it. Called to get a refund and was told ?Well there isn?t any flies in here so that?s kinda... funny? Absolutely disgusting and awful management. Read more
New ordering service is awful. What should of been a easy task was full of answers like umm and uhh and I don't know. That's not... acceptable. It sounded like the staff wasn't properly trained and didn't have the slightest clue as to what they was doing. Imade a special stop on my way home because the marion, Illinois location is the closest to my home almost 25 Mike's away. Ifthis kind of service continues you can count out my patronage. Aside from the horrible answering service the store employees aresuper nice and helpful, they had my questions answered and order place in a minute or two. Please rethink the answering servicePapa John's. Read more
Just had a 16 inch pizza delivered through door dash and was burnt black on bottom. They said they couldn?t do anything about... it. Seriously!!! Didn?t you all cook it?? Well DoorDash was only refunding me $6 on a $ 20 pizza. Won?t ever order again frompapa john?s and will definitely be spreading the word through all media ???? Read more
Once again I ordered online before 11 a.m. to have my food delivered at the earliest time slot available which was 12:15. 12:15... rolls around no food . They had an hour and a half after opening to get my pizza to me. I call...guess what...another at least30 minutes before it can be delivered. In fact it was just finishing cooking. This is not the first time they have been latewith our food. I am also unable to track it online. Read more
It's not a bad place to get pizza. I would order again for sure!