Loading

Reviews for Culver's in Marion, IA

Colton Warner 1 year ago
5

I want to update my review, just to acknowledge one of your employees. Crew chief on Wednesday night 11/2/22 at your Marion... location restored my faith in your customer service. We received two wrong concrete mixers and normally the staff is sononchalant about wrong orders, which are happening WAY too often now. In fact, it happens so much I didn?t even complain aboutit because I didn?t want to put up with the attitudes. I just bought two more mixers. Well, she takes her job seriously, sheapologized to me personally, refunded my money and had two correct items delivered in my hands before I knew what was going on.Usually they make you wait for the order correction and the rest of the food is cold. I told her that THIS is good customerservice. I?ll hang on a little longer because the food is great, but SERIOUSLY, you guys need to get these kids to start caring.7/10 of my last orders were wrong, and asking for a correction is almost not worth it. One time we waited 15 minutes for asandwich remake to find out they never handed the ticket to the kitchen! But all the employees were getting their dinner made!Enough ranting. The young lady I mentioned above, is a GREAT employee. Great attitude. Read more

Frankie Stoffer 1 year ago
5

I eat here often. The food is always good and always hot. The servers are pleasant and the custard is excellent, although they... go a little too heavy on the mix-ins. Read more

Melissa Sanks 1 year ago
2

Guy taking orders today seemed completely over it. Huffed after I ordered 2 meals then I asked for a strawberry shake and that... really sent him over the edge. Made me feel extremely unwelcome. Read more

Rick Fryrear 1 year ago
4

First time to try their Reuben sandwich and was delighted. Tasty meat and cheese with flavorful and crunchy Rye toast. Friendly... and helpful staff . Read more

Dawn Cart 1 year ago
5

They are always busy but you don't have to wait to long for your food. It's always been hot and correct. The workers have always... been pleasant as well. Read more

Michael Moore 1 year ago
5

Food tasted amazing as usual! For the price, its an unbelievable deal in this day and age. Better quality than going to other... fast foods restaurants. Plus the amazing options available make it a definite must stop and eat place for a meal. Read more

Patricia Hintz 1 year ago
2

Usually very good butter bugers but not this time. Very disappointed in my burger. The bun was smashed down, very small pieces... of wilted lettuce and the onion was soft. It had pickles even though order was ordered without pickles. And most of all it wasnot hot but looks like it came out of a microwave. Very, very disappointed. Read more

Catie M 1 year ago
4

Food is decent and the frozen custard is delicious. They're kids meals are a great deal, they come with coupons that you can use... to get free scoops of ice cream or free meals. There is always a unique "flavor of the day" that is always worth trying.Cappuccino cookie crumble is my favorite so far. Read more