Reviews for Bertucci's Italian Restaurant in Marlborough, MA

Really had a great customer experience today. When I ordered accidentally as "pick up" for company's lunch, they right away said... it's not a problem and hand delivered the food to our office. I was panicking that my team won’t be eating team lunch on time.Everyone was fed well and happy. I really appreciate the gentleman who helped me and the lady who delivered the food. Such apleasant experience. Thank you so much! Read more

Have gone several times this summer each time with Erika as our waitress. Could not have asked for a better experience each... time. Great deals... Buy one get one pizza one time and 80's throwback menu and prices the other 3. Food was delicious. Bestbread and oil to dip it in around!!! And one of the best servers..... Friendly .. Funny ... Helpful...... Could not ask formore. Read more

Loved the cannoli! The 80’s prices are a great way to spend a night out with friends. Also really enjoyed our waitress, Erika.... She took amazing care of our table and was so friendly and attentive. Read more

The appetizer came out at the same time as the meals and was still cold. The meals were just ok nothing special. The waitress... did not ask us if we wanted refills. The best part of the experience was the bread rolls and oil. Because Ive been here beforeand everything was great i am giving 2 stars. It was probably just an unlucky visit. Read more

service was slow... waiter had too many tables. It took 20 minutes to get our bill to pay. the menu items and descriptions are... misleading... their chicken broccoli and ziti says with a lemon cream sauce... there is a big difference between a lemon creamsauce and alfredo sauce... I couldn't finish my lunch and when I got home I was feeling sick to my stomach an hour later... Ihave gone here before with the same issues.. I thought maybe it was a bad day... but I guess their bad days are continuous.. Read more

Excellent! The service and the food were fantastic. Managers were great especially Andrew. The food was so fresh! My friend... said that it was the best brick oven pizza that they have had in ages, just the way they asked for it. Fantastic. See you there. Read more

Ordered on the website because the Doordash app is down. Once I got home and took a bite I realized it was made with chicken and... uncooked broccoli. I ordered the following three toppings: broccoli, black olives, and fresh mozzarella knowing full well thatit comes with three cheeses. They made it with chicken and what looks like a spoonful of ricotta. There’s no cheese besidesthat. I debated about calling but my schedule was very tight. UPDATE: I did decide to call and spoke with a manager, whooffered to make a new one free of charge and also offered me dessert for the inconvenience. She told me they are trainingsomeone new. Ran back to pick it up but had to wait until the next day to eat it, as I had to go to work. Even reheated, it wasMUCH better. I’m glad I followed up. The photos are of the original. I ate the new one before I thought to take a photo.It’s what Bertuccis calzones normally look like when you order them. Read more

The Margarita pizza was baked in a brick oven and so delicious. Grilled chicken salad and shrimp salad was tasty with a perfect... paired dressing. The rolls are served with this dipping oil that is worth making at home! Read more