Reviews for Pit Stop Tavern in Marlborough, MA
Came to pit stop tavern with my friend and his son it was my first time coming here and our server Mariah?s customer service was... amazing including her suggestion for chicken bacon and ranch pizza with a nice cold bud light from a fresh new keg that was justput in Would Definitely recommend this place and enjoy and if Mariah working request for her as your server Read more
The food and service is no more than ok. The ambience is nice tho and it's very convinient to be incorporated with a bowling... alley as well as bunch of other next door facilities. Restrooms are clean and plenty of parking. You can also play pool upstairsas well as watch the go karts go by Read more
I would say, "Well, they tried," but I don't think that's realistic. From the moment I arrived, I knew I should have turned... around and left. It took 10 minutes for a waitress to take our drink orders. And these weren't bar drinks - soda and water. Thenit took 10 minutes to get the drinks. During that time, we had to have a manager put in the order. 45 minutes later, after 3different, "it will be here any minute" assurances, the food arrived. What made me laugh is that the final time, we were toldthe holdup was due to low quality. However, the pizza that came was horrible. I mean, if Chucky Cheese or Elios is your standardfor good pizza, then I guess you'll like it. I was expecting something a little better. We were offered vouchers to make up fora bad service and meal, but that would require going back. However, they messed up the bill, too, so at least I didn't have topay for all of the low quality food. I did end up tipping more than I should have, because after 5 minutes of waiting to see ifI was getting my change back, I just walked. The manager really did try to make it right, but the deck was stacked against him,die to an untrained kitchen, obvious staffing issues, and low quality ingredients. Read more
First experience was a terrible one and it was not the waitress? fault. Went there yesterday for a late lunch to avoid the lunch... crowd. Pit stop was relatively empty. We ordered our sons? and my food. My husband?s food was ordered 10 min later. Drinks wereextremely late and waitress apologized stating the bar was busy (it didn?t visually appear that way). The waitress apologizedand said she would look for my husband?s dish. My husband?s meal came out 45 minutes after ours and wasn?t edible. His chickenwas still cold in the center and charred in the exterior. You couldn?t cut it with a knife-I showed the bar staff this. Themanager came out and apologized, took our meals off and we just paid for our beverages. For my first impression, I was verydisappointed. My husband said they were just as slow the previous Saturday when he tried it for dinner with all our 3 kids. Ohwell, they had 2 chances with us. Read more
When you first walk in, there's no sign or indication if you seat yourself or wait for someone. When you sit, good luck getting... anyone to serve you. The food was nothing special, after waiting forever for it. My chicken parm sandwich had way too muchchicken on it that I had to treat it as an open faced sandwich and my husband ended up eating his salad with his hands becauseour waiter never checked on us or gave us table settings. I tried getting his attention and we made eye contact, but it stilltook him a good 15 minutes to check on us. The kicker? It wasn't even that busy... on a Saturday night! The bar was practicallyempty. Just goes to show you how unpopular it is. Read more
Poor service, I understand they get busy but we waiting over 45min for someone to come wait on us and it?s becauae we ASKED to... be waited on after multiple waiters and waitresses passed us. Waiter came over with an attitude and made it seem like he gotstuck with us, forgot multiple drinks and when we asked for them he told us he brought them over already (which he hadn?t).There was a long strand of hair stuck in one of the orders of burger & fries and his response was ?oh man sorry about that?...did nothing to compensate for it. Overall horrible experience. Maybe if less time was spent dancing around and talking, theirservice would get a 3 star review. Read more
Fun place overlooking the bowling, race carts and arcade. Opening night and service was a little slow but willing to over look... that as it was very friendly and relaxed. Food, kids menu is pretty generic, Kraft mac and cheese, hot dogs etc with choice ofreally good fries or a Dole fruit cup. Rest of the food is typical bar food, pretty decent if maybe not world class original butit's priced well and they have a great draft beer menu. Worth a visit if here for the games and the kids enjoyed it! Read more
Good service although there are lot?s of staff member but only the person who has served you can only deal with you ???? example... pay for the bill. Food is ok but very expensive. Read more