Reviews for Dunkin' in Marmora, NJ
When we went it was pouring rain. But we wanted to stop anyway. When we got in there was a young employee making out with her... boyfriend in the corner of the store. The manager excused her behavior and then took our order. They were completely out of allpumpkin flavoring and gave us an attitude when we got upset. We asked for 4 orders of hashbrowns and paid for them. When we gotour bag we only had 3 orders. The lady snapped and said if you really want another bag of hashbrowns you're going to have towait until I make more. The whole time the hash browns were cooking, the manager was talking to her customers about how she"hates needy customers" worst customer service ever. Read more
Update 2022... We tried a few other Dunkin stores around OC this year and this one still remains the best! Great coffee and... friendly staff. Our favorite DD at the Jersey shore. Read more
It took 14 minutes to go through the drive-through to get a cup of coffee, and then when I expressed my surprise at the snackin ... bacon being very small (I get it several times a week, I know what it?s supposed to look like), not to mention soggy, the girlat the window gave a huge attitude, took the bag back and sneared ?imma count the strips out for you.? I ended up just drivingaway, I don?t need to deal with an attitude after sitting there for a quarter of an hour. Best part? The coffee wasn?t even madecorrectly. Heaps of sugar instead of cream. What a waste of time. Read more
What is WRONG with this Dunkin?! Cars lined up around building at 2pm. Went in to order instead and there were about 7 employees... just working the window with 5 of us in line. Nobody greeted us or apologized or said be right with you. We stood there for 20minutes and not one cashier helped us or anyone for that matter. Worst Dunkin experience of my life. The mama get should befired because she has no clue how to organize and prioritize or staff. Additionally this was TWO PM, not even breakfast time. Read more
The wait until drive in is absolutely horrible. They appeared to be short staffed. Coffee very good which is all I got . .iced... coffee ...but very expensive compared to others like McDs etc. Read more
Workers were trying their best and were nice, but it seemed extremely disorganized. I came here 9am on a Friday so it was busy,... but the waiting time was unbelievable. I waited 30 mins just to get a coffee and donut. They started handing out orders topeople who ordered after us. After the 30 min wait, and asking about my order I finally got my coffee and it was all milk. Iordered an iced macchiato lightly sweetened and I got a cup of milk with a ton of sweetener. I also ordered 5 munchkins and got5 donuts instead and was charged for 5 donuts. If the wait to order was not so long, I would have asked for my money back. Icould not even drink the "coffee" it was literally sweet milk. Seriously worst Dunkin experience ever. I am very understandingwhen it comes to fast food, I don't expect much aside from a decent wait time and my actual order, so this review is not fornothing! Read more
This bagel was so stale and hard that my husband could barely bite through it. There?s no way this was a fresh bagel. We don?t... normally buy Dunkin Donuts because when we?ve gotten it in the past it?s been trash. Every once in a while we?ll try it again tosee if maybe they?ve improved but nope. Still garbage. Read more
Omg they didn?t hear us correctly at the drive thru and we got a peppermint mocha lattes and two hot chocolates and hash browns.... So when we got to the window?we got iced tea and they asked about what donuts we wanted which confused us. They also said theirespresso machine was broken and no special drinks could be made. They also ran out of peppermint but didn?t clarify this in thebeginning. An older lady who was fixing our order at the booth looked like she was the manager and gave us major attitude abouthearing our orders the first time correctly?which clearly wasn?t the case because she got it wrong from the original order andthen continued to get it wrong as she handed us different food items. We ended up getting a normal coffee with three creams andasked them to pump some mocha into it and got out of there with our burnt hash browns that tasted like charcoal. Read more